Emily Doak-Dunelly

Productive employee with proven track record of successfully producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Collaborative team player seeking challenging and dynamic work environment. Offers proactive and pre-emptive approach to effectively meet customer needs. Highly-motivated Runner thriving in fast-paced, target-driven environments. Meets key deadlines through excellent planning and organisation. Team player with a can-do attitude for adaptable, proactive support. I have experience of working in time sensitive environments, which can add pressure to the role and required me to have distinct plans of action and an ability to clearly communicate this to my team. I would assist colleagues through demonstrating tasks and support them until they were confident in their own abilities to work independently. I feel that these transferable skills could help me adapt quickly and respond to a variety of situations.

I have gained a diverse set of experiences within the same employer at o2 Forum Kentish Town. Starting from roles such as cloakroom supervisor and bar supervisor, i have showcased my ability to take on different responsibilities. My tenure of over a year demonstrates my commitment and reliability. As a young, ambitious female with a goal-driven mindset, I am looking to continue growing and excelling in my professional journey. I have excellent knowledge of technology used in the workplace, I am competent in sending and drafting emails, using live excel spreadsheets, I have created my own spreadsheets and databases so I am well in my ability to navigate these systems and deal with any problems that may come up with the software, I also hold great knowledge in everyday essential digital skills. I spent a great amount of time on my course learning about different software’s to present information and the most efficient way to do so.

In my previous role as a cloakroom supervisor, I would print out sales reports at the end of the night and file these with any left behind items with my manager so this information can be compiled along with other relevant reports and information to be sent to the head office.

In my current roll as a runner, it is my main duty to consistently and constantly perform tasks with daily deadlines in a high pressure work environment. During heavy drinking nights it is expected of me to quickly and efficiently change taps and gases for bars to run smoothly with no interruptions

BTEC Level 1/Level 2 First Extended Certificate in Information and Creative Technology (CONEL, 2022).

Additional Training

- COSHH (Control of Substances Hazardous to Health)

- Drug & Alcohol Awareness