Emma Williams

Organised and Hardworking individual looking for new and exciting opportunities.

An event management graduate with a BA (Hons) from the University of South Wales. Hardworking, motivated and energetic, with experience of providing high-level support in a busy, environment.  I enjoy working independently or as part of a team, and have the ability to build effective working relationships with a wide variety of individuals. Being confident and positive, I work well under pressure, managing multiple deadlines, prioritising effectively whilst maintaining productivity and a calm exterior. People management experience, excellent office administration and IT skills, a very good telephone manner, experience of delivering excellent customer service, planning and delivering events. 

Key Skills: 

• Broad knowledge about the events industry 
• Personal Motivation, Organisation and Time Management.
• Research and Analytical skills. 
• Excellent Administrative Skills (including telephone manner) 
• Excellent communication skills, developed through written assignment and presentation activities.
• People Management, Delegation and team working skills.
• Excellent I.T Skills and understanding of Software packages.

Event Planning

Executive Assistant Roles

Wedding Planning

Capita – Clinical Triage Administrator/ Office Support (April 2019- Present)
Email and Telephone Communications, Customer Service
Diary Management for 9+ Clinicians 
Executive Support to Team Leaders & Management.
Rota Management/ Creation
Team Inductions
Internal Training 
Event Management (Team Building/ Social Events)
Statistics Administration/ Recording
Purchasing
Data Entry/ compilation
Armed Forces Support
General Administrative Duties

Nuaire - Temporary Administrator (Booking On Team) (September 2018 – January 2019)
Processing email enquiries.
Production of Pre-quotes.
Email and Telephone communications, Customer service.
Compilation of data, Analysing target dates.
General administrative duties.

Social Care Wales – Registration Support Administrator (February 2018 – June 2018)
Processing Renewals, applications, removal and amendments. Payment processing. 
Quality Assessing Removal Forms.
Answering Telephone queries/ assisting registrants with problems over the phone. 
Data Cleansing.
Maintainance of the Register of Social Care Workers
Report writing. 

Events Managed: 

• You’re Beautiful Catwalk – team of four students, successfully raised over £1000 for a local disability charity.
• Induction Week –, managed student induction activities including a team building day.
• Caerphilly Christmas Market –worked for CADW, managed a team of nineteen students.
• Event Futures Conference – worked alongside careers team, event managed the student conference.
• Ladies Night - Freelance event planned and delivered while volunteering with a disability Charity.
• Disability Forum - Freelance event planned and delivered while volunteering with a disability Charity.
• Big Cheese - Ran a fundraising stall with other volunteers of disability charity.

University of South Wales (2013-2016) BA (Hons) Event Management 2:2

Event Marketing, Legislation, Regulation and Licencing for Events, Management Skills, Event Finance, and Marketing Public Relations. Dissertation entitled Contemporary marriage ceremonies: A Comparison of traditional and alternative wedding arrangements.

Ystrad Mynach College (2009 -2013)

• Agored Cymru - Access to Higher Education – Diploma
• European Computer Driving License (ECDL)
• NVQ Executive Business Administration Level 3
• City and Guilds Computerised Accounts Level 1
• Agored Cymru Digital Applications (3 Credits) 
• Application of Number Level 2 – (Mathematics Grade C)