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Erin Onori

Erin Onori

Bar Team Leader

Restaurants / Food Service

Edinburgh, Edinburgh

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About Erin Onori:

Graduate seeking a position as bar/waiting staff which can enable me to use my strong organisational skills, 8 years of customer service background and ability to work well with people.

Experience

September 2018 - Present

Team Leader • Pleasance • Edinburgh University Students’ Association

  • Responsible for managing four buildings, a theatre, and acafé/bar at the Pleasance during term-time.
  • Role involves preparing and serving drinks and coffee.
  • Role involves liaising with clients and various departments (marketing, operations, booking) to ensure smooth execution of events and activities.

July 2023 – August 2023

Duty Manager • Pleasance • Edinburgh University Students’ Association

  • Promoted to Duty Manager for the 2023 Edinburgh Fringe Festival, which involved managing 200 staff members across multiple departments in a high-pressure, client-facing environment.
  • Role involved various administrative tasks including e-mail correspondence with staff, managing the rota and completing detailed and accurate end-of-night paperwork.
  • Resolved customer complaints and conducted staff briefingsto ensure adherence to standards.
  • Ensured the security of the premises and led emergencyprotocols during evacuations.

August 2016 – August 2018

Waiting staff • The Coffee Bean @CafePizzeria

Education

Diploma in Professional Legal Practice • 2023 - 2024
Law LLB • University Of Edinburgh • 2018-2023
Stranraer Academy • Stranraer • 2011-2017
 
 
 

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