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Evangeline Offor

Evangeline Offor

Customer Success Manager
Middlesbrough, Middlesbrough

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About Evangeline Offor:

My names are Evangeline Nmesoma Offor, I have a bachelors degree in mass communication which has provided me with a strong foundation in communication, negotiation and relationship building, in addition a masters degree in business management, this has equipped me with a through understanding of the global market, cultural differences and adapting to local business practices. I currently work for frengers system as a customer success manager and my role consist of developing and maintaining relationships with customers to understand their needs and provide solutions that meet those needs, providing ongoing support to customers, including answering questions, addressing concerns, and resolving issues, analysing customer data and feedback to identify areas for improvement and make recommendations to the product development team, ensuring customer satisfaction and retention by proactively engaging with customers to address their needs and concerns.

Experience

After my bachelors degree I  worked as a marketing intern for Financial Institution Training Center (FITC)  from 2019-2020

I currently work for Frengers System as a customer success manager.

Education

CHUWKWUEMEKA ODUMEEGWU OJUKWU UNIVERSITY IGBARIAM, ANAMBRA STATE: B.sc Mass Communication

TEESSIDE UNIVERSITY, MIDDLESBROUGH, ENGLAND: M.sc International Business

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