Fagee Gomes

I am accomplished and experienced in dealing with clients and user needs. I have a wealth of experience in delivering presentations, administrative roles, and working to a high standard whilst being organised and able to meet deadlines. I am aiming to grow in administration and become more senior in the future.

Work History

Teacher Active

Compliance Administrator (April 2022 – Present)

Key responsibilities:

• Applying for DBS applications & processing personal data.
• Monitoring mailboxes for incoming information and updates and ensuring changes are made in an efficient timely manner.
• Fast paced environment with a very high volume of workload needed to be delivered quickly.
• Reviewing existing documents on a regular basis.
• Confirming timesheets and processing payroll documents.
• Running payroll tasks
• Referred to LMS to ensure all new processes were understood and kept engaged in all modules.
• Used various platforms within the company (TABS, RiseUp LMS- learning management system).
• Collaborate with my team to reach targets.
• Data entry

Hammond Professional Indemnity Consultants

Broker & Account Handler (Aug 2017 – Oct 2018)

Key responsibilities:

• Creating and maintaining relationships with clients and insurance companies.
• Working to provide the right ideas to a new user joining.
• Approach insurers for competitive premiums and negotiate prices.
• Using office platforms (Durell and Access).
• Acting as a point of contact for both clients and insurance companies.
• Resolving customer queries.
• Being able to articulate a different solution based on the user needs.

Wembley Futures

Administration Assistant (Sep 2012 – June 2016)

Key responsibilities:

• Delivering presentations to the steering group.
• Used entrepreneurial skills to get charity incorporated. Required a high level of attention to detail.
• Website design.
• Collaborate with administrators to ensure all tasks were ready.
• Reporting to the board.
• Creative and basic e-learning content for on-boarding. Using scripts to deliver the face to face adult learning.
• Marketing operations / Social media – Facebook Instagram.
• Arranging trustee and steering group meetings, schedule and calendar management. 
• Solution designs to get charity up and running.

Ignite Trust

Youth Worker (Oct 2012 – Jul 2014)

Key responsibilities:

• Delivering engaging training to pupils in schools whilst being engaging and keeping to scripts
• Collaborate with a team of youth workers to provide creative sessions for dedicated groups
• Created basic storyboards for content development for classroom learning
• Creating fun and engaging life skill sessions for youth using audio, written, and listening as the driver
• Committed to liaising with schools, parents, and partner organisations to further the youth’s engagement
• Scriptwriting for the drugs awareness sessions, ensuring scripts were always agile in case of difficult behaviours

QUALIFICATIONS

Birmingham City University - Business                           

(2020 – 2022)                               HE – Level 5

Ignite Trust - Internship           Youth work                    

(2010 – 2011)                               Level 2

Uxbridge College                        IT

(2007)                                            Level 2

Uxbridge College                        BTEC National Diploma

(2005 – 2007)                               3x Distinction

Preston Manor                           GCSE’s grade A-C

(2000 – 2005)                               Including English Literature