
Fatima Ahmed
Customer Service / Support
About Fatima Ahmed:
I am a punctual and dedicated worker who excels in fast paced environments while maintaining high quality standards. I am a great team player who can follow instructions from all levels and build positive connections with my coworkers. I am adaptable, reliable, and excellent at time management.
Experience
Office Administrator at Candlin & Co, WalsallJuly 2022 — July 2022 One Month Full Time (Work experience) At the estate agent job I handled phone calls, organised files, wrote and replied to emails, scheduled appointments, assisted with all the paperwork, and performed various computer tasks. Pharmacy assistant at Stone Cross Pharmacy, West BromwichAugust 2023 — October 2023 In my role as a retail pharmacy assistant, I provided exceptional customer service and assisted customers with their healthcare needs. I gained valuable experience in medication dispensing, labelling prescriptions, handing out medication and maintaining a clean and organised environment. I also developed excellent communication skills while interacting with customers and healthcare professionals. Retail Assistant at SPAR (Walsall Manor Hospital), WalsallDecember 2023 — Present As a retail assistant I help customers find products, answer their questions, and assist them with their purchases, I also replenish shelves, ensure the store is kept in a presentable condition and maintain a well organised environment for customers to easily locate what they are looking for and to look appealing for new customers to shop. Additionally, I operate the cash register, proceed with sales, and ensure the customers have a positive shopping experience. |
Education
Gcse‘s Q3 Academy Tipton
English language: 4
English Literature: 4
Mathematics: 4
Art: 4
Sandwell college
BTEC level 2 Health and social care
Level 2 customer service
Traineeship
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