Fernanda Alves
Banking / Loans
About Fernanda Alves:
• Collaboration and teamwork
• Work under pressure
• Creativity
• Agility
• Good memory
• Flexibility and ability to adapt to changes
• Commitment
• Cashiering
• Customer Service
• Personal Care
Experience
Supervisor Housekeeping
The Randolph Hotel-Oxford
October 2022 to February 2024
• Respond to customer complaints and special requests
• Checking rooms according to the company's standard
• Monitor and replenish cleaning products stock
• Oversee staff on a daily basis
Public Area Attendant
Alexandra House Hotel-Swindon
June 2018 to September 2022
• Participation in team activities to strengthen professional relationships.
• Cleaning and maintenance of the workplace, ensuring a good image of the environment
• High standards and special attention to detail.
• Keeping area assigned well cleaned and maintained
Education
• English - Intermediate
• Spanish - Intermediate
• Portuguese - Expert
GCSE in English
City of Oxford College - Oxford
February 2023 to Present
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