Filip Dimitrov

Highly motivated and certified Scrum Master with a proven track record of driving Agile success for teams and organizations. 🚀

Fostered collaborative, high-performing teams that deliver high-quality software products and services, that align with customer needs and organizational goals. ⭐

Expertise in: ✅
• Agile Leadership: Guided cross-functional, geo-distributed international teams, through Agile adoption and ensured seamless value delivery.
• Team Empowerment: Coached and mentored teams to achieve continuous improvement and exceptional outcomes.
• Positive Culture Building: Cultivated a solution-oriented culture that prioritizes open communication and results-focused collaboration.
• Change Management: Led transformation initiatives to transition from traditional project management methodologies to Agile frameworks.
• Adaptability Facilitation: Facilitated successful team adaptation to changing priorities and challenges, through situational awareness and transparency. 

I am eager to bring my Agile expertise and passion for team success to a new opportunity within your organization. I look forward to discussing how my skills and experience can contribute to your team's achievements. 🙂

KEY STRENGTHS
• Agile Leadership: Guided teams in Agile methodologies, including Scrum, Kanban, and SAFe.
• Collaborative Leadership: Fostered strong relationships to build a team environment that promotes open communication, shared ownership, and efficient delivery.
• Process Improvement: Expert in Lean, DevOps, and Extreme Programming, to optimize team performance and value creation.
• Solution-Oriented: Initiated resolutions, solved problems effectively, and facilitated cross-team collaboration for successful project delivery.

HARD SKILLS
• Agile Project Management: Proficient in Scrum, Kanban, Lean, DevOps,XP, LESS, and SAFe methodologies.
• Agile Tools: JIRA, Confluence, Azure DevOps, Miro, and other Agile tools.
• Agile Metrics: Implementing Agile metrics to drive process improvements.
• Software Development Lifecycle: Deep understanding of SDLC processes.

SOFT SKILLS
• Communication.
• Active Listening.
• Facilitation.
• Conflict Resolution.
• Empathy.
• Servant Leadership.
• Adaptability.
• Problem-Solving.
• Organizational Skills.

Scrum Master | Vodafone –Remote/Hybrid, UK

October 2022 - Present

Vodafone is a multinational telecommunications provider aiming to transition to a fully operational tech company by 2025.

Key Responsibilities:

• Agile Transformation Leadership: Spearheaded Agile transformation initiatives, effectively managing change to transition from Waterfall to Agile methodologies.
• SAFe Implementation: Applied SAFe principles and practices to ensure alignment with enterprise-level Agile frameworks, driving consistency and efficiency across teams.
• Scrum Ceremony Facilitation: Led the facilitation of Scrum ceremonies, including Daily Scrum, Sprint Planning, Sprint Review, and Retrospectives, plus Agile board management.
• Stakeholder Management: Strengthened stakeholder management by facilitating clear and effective communication between team members, Agile Release Trains, Value Streams, Portfolio, Product, Finance, DevOps, and Delivery Management functions.
• Impediment Resolution: Proactively identified and removed impediments, enhancing team productivity, and ensuring the smooth execution of Sprints.
• Team Coaching and Mentorship: Provided coaching, guidance, and mentorship to team members, fostering self-organization, cross-functional collaboration, and clear communication. Delivered complex information in an accessible manner.
• Workflow Optimization: Leveraged Kanban and Lean methodologies to streamline workflow, enhance efficiency, and deliver greater value to stakeholders.
• Sprint Progress Tracking and Metrics Reporting: Monitored team progress towards Sprint goals using Burn-down charts. Created and analyzed metrics and reports, communicating progress, identifying risks, and making data-driven decisions to optimize outcomes.
• Agile Advocacy and Culture Building: Championed Agile and Scrum values, fostering a culture of continuous improvement, training, adaptability, and a customer-focused mindset, thereby driving stakeholder satisfaction and trust.
   

Key Achievements:

• Coached and mentored the team, resulting in an 81% improvement in lead time (from 189 to 36 days) and an 84% improvement in cycle time (from 55 to 9 days).
• Increased flow efficiency by 31%, achieving higher team productivity and predictability.
• Strengthened SAFe and Scrum ceremonies, resulting in the eShop team achieving over 85% of Sprint and Product Increment Goals and increasing project predictability from 38% to over 90%.
• Improved product quality by reducing the defect escape rate by 70% (from 75% to under 5% per project).
• Accelerated speed to market for home broadband features by 78% (from an average of 9 months to 2 months).
• Boosted the eShop Digital Team’s velocity by 230% (from 7 to 23 story points per sprint).

 Scrum Master | ZEGO –Remote/Hybrid, UK

January 2022- August 2022

ZEGO is an insure-tech disruptor in the scale-up phase.

Key Responsibilities:

• Cross-Functional Team Leadership: Orchestrated the successful delivery of cross-functional, remotely working Scrum teams within the B2C E-Commerce domain, ensuring high performance and alignment with business goals.
• Agile Coaching and Mindset Enhancement: Guided teams in adopting an Agile mindset, emphasizing Scrum practices and Work in Progress (WIP) limits to bolster self-organization, efficiency, and continuous improvement.
• Scrum Event Facilitation: Led the facilitation of Scrum events, incorporating Agile games and diverse retrospective formats to enhance team collaboration and reflection.
• Lean Culture Advocacy: Drove iterative improvements and cultivated a Lean culture focused on maximizing value delivery while minimizing waste, ensuring a sustainable and efficient workflow.
• Product Vision Collaboration: Partnered closely with the Product Owner to maintain a clear and prioritized product backlog, defined roadmap, and aligned sprint goals with the overarching Product Vision. Played a key role in backlog grooming/refinement sessions and user story creation workshops.
• Continuous Delivery Assurance: Ensured the consistent delivery of high-quality software and maintained transparency of Scrum artifacts, reinforcing trust and alignment with stakeholders.
• Performance Management, Evaluation and Development: Managed personnel performance through setting objectives, conducting performance reviews aligned with career frameworks and Communities of Practice, and providing constructive feedback to foster team member growth and development.

Key Achievements:

• Boosted team morale and engagement by 44% (from 48% to 92%) within three months, enhancing team effectiveness, growth, and dynamics.
• Successfully delivered new onboarding and purchasing journeys, signing up over 2000 new customers in the first month.
• Identified and implemented initiatives to scale up new customer journeys, improving customer satisfaction by 31% and increasing sales potential to 2.7 million within six months.
• Enhanced conversion rates by 48% within six months through continuous improvement and effective Agile practices.

• Professional School of Economics- Varna, Bulgaria.
  • Certified Business Administrator and Office Manager.
    
     
• Scrum Alliance.
  • Certified Scrum Master (CSM).
    
     
• Scaled Agile.
  • SAFe 6.0 Scrum Master.