Finlay Mccarthy
Customer Service / Support
About Finlay Mccarthy:
I am currently studying a 3-year University course at De Montfort University in Digital Cyber Security, and previously a 2 year OCR level 3 technical extended diploma in IT (Application Data Technician) at Northampton college. I am looking for a part time job, whilst studying. I am a passionate person, very hardworking and like working with people. I am interested in IT and Business. I am somebody you can rely on and trust. |
Experience
intstore team member DOMINOS – TOWCESTER jUNE 2021 - 2024
Customer Service: Consistently provided excellent service by taking orders both over the phone and face-to-face, ensuring customer satisfaction with prompt and friendly interactions.
Teamwork & Training: Assisted in training new team members, helping them understand store processes and procedures. Supported colleagues during peak hours to maintain smooth operations. Multitasking: Managed multiple tasks simultaneously, including order processing, preparing pizza boxes, and creating pizzas, all while maintaining high standards of food quality and hygiene.
Attention to Detail: Ensured portion control and food preparation followed quality standards, contributing to positive customer feedback and repeat business. Problem-Solving: Quickly resolved customer complaints, providing alternatives and solutions to ensure their satisfaction.
Work Experince at JGC PorscHe – Brackley July 2019
Technical Skills: Assisted with diagnostics and basic car maintenance on high-end vehicles, including Porsche and race cars. This involved using specialized tools and learning about vehicle systems.
Attention to Detail: Ordered parts and maintained stock control, ensuring accuracy in parts inventory to avoid delays in repairs.
Team Collaboration: Worked closely with experienced mechanics in a high-pressure environment, contributing to efficient operations and timely repairs.
Problem-Solving: Identified and helped resolve mechanical issues, providing support during complex repairs.
BLUE LEAF PROPERTIES - 2020 Position: Property Development Assistant Practical Skills: Worked on developing a residential property, gaining experience in practical tasks such as painting, tiling, and basic carpentry. Teamwork: Collaborated with construction workers and contractors to ensure projects were completed efficiently and to a high standard. Adaptability: Learned new skills quickly and adapted to different tasks as needed, contributing to the successful completion of the project. . |
Education
I am currently studying a 3-year University course at Leicester Uni in Digital Cyber Security, and previously a 2 year Digital Cyber Security at Northampton college.
Sponne School 2017-2020, 10 GCSE’s Grades 3-6
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