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Francesca Costa

Francesca Costa

Receptionist, great telephone etiquette

Customer Service / Support

Northampton, Northamptonshire

Social

About Francesca Costa:

A highly motivated individual who is reliable and self-aware, confident, an excellent
communicator. I enjoy various types of new and challenge and concepts, and
when faced with a problem will remain positive. An Experienced Supervisor leading
team members on-time job completion. Assign tasks, train employees,
provide feedback, mediate interpersonal conflicts, and implement company
procedures.
Keen to learn and determined to succeed.

Experience

CORPOTATE RECEPTIONIST
Convex Insurance, London 
• Serves visitors by greeting, welcoming, and directing them
appropriately.
• Notifies company personnel of visitor arrival, by using slack app.
• Informs visitors by answering or referring inquiries
• Booking meetings by google calendars
• Answering and forwarding phone calls
• Ensure the reception area is tidy all the time

Education

HIGH SCHOOL DIPLOMA IN HOSPITALITY
MANAGEMENT
IPSEOA Ippolito Cavalcanti - Naples

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