
Gemma Dyson
Customer Service / Support
About Gemma Dyson:
I studied applied science at Blackpool sixth form and achieved a double distinction star distinction. i went on to work at McDonald’s for nearly 5 years where I became an area mana her and recently worked at My dentist as a receptionist
Experience
My Dentist, Blackpool - Receptionist
October 2023 - April 2024
At MyDentist I was in charge of running the reception as smoothly and efficiently as possible. Whilst working here I learnt a lot of skills on how to answer phones, book and check-in patients, handle data and most importantly about data protection with patients among other things. On a daily basis I was in charge of opening and closing up, handling cash and keeping patients happy.
McDonald's, Thornton-Cleveleys - Area Manager
April 2019 - September 2023
At McDonald’s I was in charge of running shifts smoothly and effectively whilst making sure during busy periods we were handling everything correctly. I dealt with customers on a daily basis whether that was face to face or via the phone, listening to them and help solve any issue that they had occurred. Whilst being a manager I was in charge of cash handling making sure it was all correct.
Education
Montgomery High School
September 2013 - August 2018
English - Grade 5
Maths - Grade 4
Blackpool Sixth Form
September 2018 - August 2020
BTEC Triple Applied Science
Double Distinction Star Distinction
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