
Georgia Tsikrika
Customer Service / Support
About Georgia Tsikrika:
With a degree in Communication & Media Studies and experience in customer service and editorial roles, I bring strong communication, problem-solving, and organizational skills to any team. I am eager to join dynamic organizations where I can utilize my skills and expertise to drive success and growth.
Experience
Customer Relations Consultant , Hello Student Management LTD Birmingham
• Delivered excellent customer service by carrying out retention calls with unsatisfied customers and resolving 30 - 35 tickets on a daily basis.
• Being responsible for revenue generation through managing all sales enquiries that come in through all contact channels.
• Supporting the delivery of all sales and service campaigns throughout the operational cycle, working to SLAs and KPIs including customer satisfaction, lead conversion/sales.
Distribution Administrator , Furniture Village Luton
• Coordinated orders and handled warehouse stock through Genero software.
• Fulfilled and increased orders through constant communication with customers through telephone
support, handling complaints successfully, suppliers, branches and the warehouse.
• Performed transactions, banking, bookkeeping and prepared everyday reports.
Trainee Journalist , Marathon Press Athens
• Increased the platform’s engagement through content creation on day-to-day basis.
• Proofreading of articles.
• Used my adaptability, time management and planning skills efficiently, saving valuable time, completing
tasks prior to deadlines.
Retail Assistant, Jennyfer Athens
• Increased store’s sales and achieved monthly targets through assisting, advising and empathising with customers and their needs.
• Successfull handling of customers’ complaints and concerns.
• Being responsible for all the transactions and handling the cash register.
Education
Bachelor’s Degree: Communication and Mass Media Studies , National & Kapodistrian University of Athens
Professionals in the same Customer Service / Support sector as Georgia Tsikrika
Professionals from different sectors near Birmingham, Birmingham
Other users who are called Georgia
Jobs near Birmingham, Birmingham
-
Customer Onboarding Consultant
1 month ago
Valpak Limited Stratford-upon-AvonWe are seeking a highly motivated and results-driven Onboarding Consultant to oversee the customer onboarding process for all data management services including Packaging, WEEE, Batteries and Plastic Tax amongst others.The Onboarding Consultant will have a focus on UK regulations ...
-
Customer Relations Manager
3 weeks ago
Taylor Wimpey plc Solihull, EnglandThe Customer Relations Manager acts as the key point of contact for customers as they move through the Taylor Wimpey Customer Journey from the point they are introduced to their finished home prior to legal completion until they have settled into their new home (typically 8-weeks ...
-
Hospitality Consultant
3 weeks ago
SNK Hospitality BirminghamThis is a flexible hybrid role for a Hospitality Consultant based in Birmingham with some remote work options evaluating hotel operations identifying areas for improvement providing actionable recommendations analyzing operational processes creating tailored strategic plans train ...