Gwanda Chakuamba

I am a highly accomplished Workforce Management Analyst with a verifiable track record of managing and implementing complex Workforce Management Systems for both SMEs to large Global Organisation.

A WFM System Champion who is highly adept at collecting and evaluating data that can be used in clarifying business requirements, performing gap analysis between goals and existing procedures/skill sets, and designing process and system improvements to increase productivity and reduce costs.

I am a numerate, logical, and highly analytical individual with experience of analysing and reporting business performance metrics. Extensive experience in the implementation of Time and Attendance, Workforce Management, Financial Accounting, CRM, ERP, and Partner Management systems for Blue Chip firms. Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders. Recognised project management skills, consistently deliver complex, large-scale projects on time and within budget.

I have been working in the WFM space for the past 10 years, during which time i have gained a lot of experience working in multiple verticals including real estate, banking,retail, transportation, hospitals and government and hospitality. This has also allowed me to work with different WFM system

MBA Strategic Managment (Plymouth University) 2011-2012 through Greenwich School Of Managent