hannah simpson

I am a focused, reliable and motivated individual looking for a new work opportunity. I am hoping to contribute to a team based working environment, where I can utilise my organisational skills and eagerness to progress.

I am currently working as receptionist/office administrator with 12 years experience in Admin & Customer service. 

In my current role some of my day to day tasks involve :

• Greeting all customers/members who come into the Centre 

• Point each customer/member in right direction 

• Responsible for answering/dealing with all telephone calls. 

• Dealing with both face to face & over the phone 

• Handling cash/ cashing up at the end of the day/ creating a float 

• Responding to all email enquiries

• Dealing with complaints 

• Following correct procedure in fire/emergency 

• Booking appointments 

• Refunding 

• Keeping inventory of the shop 

• Stock management 

• Working a lot with Microsoft excel 

• Sign posting to other organisations & departments within the council 

I am looking to apply all my skills and experience in a new role. 

If you require any further information or have any questions, please don't hesitate to ask me! 

I have worked in a variety of roles including Receptionist, Legal Secretary, Lettings Negotiator & Office Administrator.

I have an NVQ Level 2 in Business Administration.