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Hans Koranteng

Hans Koranteng

Experienced Customer Success Manager EMEA

Technology / Internet

London, Greater London

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About Hans Koranteng:

Delivery-focused management professional with eight years’ success improving end-to-end customer experience through positive collaboration and passion for people while improving customer relationships by promoting best practices. Built and managed web- shop at a major UK video games distributor; achieved challenging targets while fostering profitable relationships. Coordinated critical business accounts within a leading UK train operating company using Customer Relationship Management (CRM) systems.

Experience

Customer Success Manager UK/EU  Fast (1-Click Checkout and Login), London January 2022 - April 2022 (4 Months)

Global Customer Experience Manager Sneaker Con Digital, Inc, London September 2020 – January 2022 (1 Year 5 months)

Social Media and Customer Service Manager Vertus, London August 2019 - August 2020 (1 Year 1 Month)

E-Commerce Customer Success Manager Click Entertainment, London October 2018 – August 2019 (11 months)

Account Manager Virgin Trains, Euston Station, London August 2016 - October 2018 (2 years 3 months)

Retail Assistant Manager  Vodafone Retail, London July 2015 - August 2016 (1 Year 2 months)

Business Account Manager  Vodafone Retail, London July 2013 - July 2015 ( 2 Years 1 month)

 

Education

BSc (Hons) Business Information Technology  University of Kent, Medway (2010- 2013)
 

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