Hassan Islam

A highly disciplined and vigilant Door Supervisor with of comprehensive experience in maintaining safety,
security, and order in a variety of high-traffic venues. Licensed by the Security Industry Authority (SIA)
with a proven ability to manage conflict, enforce access control protocols, and provide exceptional
customer service under pressure. Demonstrates strong observational skills, quick decision-making, and
the capacity to diffuse potentially de escalate situations effectively. Committed to upholding safety
standards and ensuring a positive and secure environment for public, staff, and stakeholders.

Checking IDs to ensure only age-appropriate people enter.
Managing crowds and making sure people behave safely and responsibly.
Handling conflicts calmly and professionally, sometimes by asking people to leave.
Performing safety checks, including searching people for prohibited items.
Monitoring entrances/exits and ensuring venue rules are followed.
Alert, communication skills and handle emergencies, all while providing a friendly and professional
service.

Bachelor's degree in Tourism and Aviation
University of Sunderland - Sunderland
September 2022 to Present
Certificate of higher education in Travel and tourism
City of Sunderland College - Sunderland
September 2021 to May 2022
GCSE or equivalent in level 2 extended certificate in travel and tourism
Sunderland college - Sunderland
September 2020 to June 2021