
Helda Kwofie
Customer Service / Support
About Helda Kwofie:
I am a determined person with a strong interest in working as a marketing assistant. I am a productive employee with a proven history of successful project management and quality outcomes through leadership and teamwork. I can collaborate with clients to determine requirements and provide excellent service.
Experience
Professional skills
Sales and marketing
• Good at delivering outstanding customer care experience, generating leads and customer retention strategies. Also familiar with payment processes and procedures.
Inventory management
• Ability to categorize and manage merchandise in a warehouse.
Social media relations
• Proficient at managing social media relations across all major social media platforms. (LinkedIn, Facebook, Instagram, etc.)
Administrative skills
• Ability to run files, run copies, prepare business reports, and make follow-ups.
Software skills
• Experienced in Microsoft office suite (Ms. word, MS PowerPoint, Adobe InDesign, Adobe Photoshop, Adobe Premiere Pro, Adobe Sparks, create a website {WIX})
Time management,
• Ability to juggle multiple clients and projects.
• Excellent in prioritising and managing workloads with great organisational skills.
Education
Level 3 Extended Diploma in Creative Media. – In Northampton UK, I have achieved a Diploma in Creative Media Production and am progressing to an Extended Diploma.
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