Hemali Patel

I am a reliable, hardworking, and adaptable individual with extensive experience in both retail and warehouse environments. I thrive in fast-paced settings, working efficiently both independently and as part of a team. My warehouse background has strengthened my ability to meet tight deadlines, support colleagues, and ensure operational targets are achieved. Additionally, my customer service and supervisory experience have enhanced my ability to handle challenging situations professionally while maintaining high standards. Approachable and dedicated, I take pride in performing tasks to the best of my ability while contributing positively to the wider team.

Customer Service Assistant - Sainsburys (Beckenham)

September 2016 – Current)

Experienced in customer service, handling checkouts and kiosk operations while ensuring a welcoming and helpful shopping environment. Skilled in adhering to regulations for age-restricted sales and maintaining stock levels through regular replenishment. Proven ability to supervise checkout teams, manage customer complaints professionally, and oversee financial operations, including cash handling and EPOS system updates in the Cash Office

Warehouse Operative - Day Lewis Pharmaceutical Warehouse (Croydon)

November 2013 - November 2015

Proven ability to efficiently pick, collect, and dispatch products to meet tight deadlines while ensuring high standards through quality checks and stock management. Experienced in invoicing customer orders using IT systems, conducting regular stock takes, and maintaining accurate records through photocopying and filing. Committed to workplace safety, completing mandatory health and safety courses to uphold best practices.

Sardar Patel University – Gujarat, India (2009-2011)

M.S.c Foods and Nutrition

Graduated with 1st Class Honours (Gold Medalist)

Sardar Patel University – Gujarat, India (2006-2009)

B.Sc.(Hons) Foods and Nutrition

Graduated with Distinction (Equivalent to UK 1st Class Honours)

S M Patel College – Gujarat, India (2005-2006)

Home Science (Foods and Nutrition)

A level equivalent - Passed with Distinction

St Annes High School - Gujarat, India (2002-2005)

GCSE equivalent - Passed in English, Maths, Science, Hindi, Gujarati, Social Studies, Sanskrit, IT