Henry Biko

An adaptable and talented individual with a wealth of experience managing clients, and a strong background in customer relations and administrative support. A customer-driven and solution-oriented team member, who can be entrusted to work independently using their initiative. Friendly and flexible in their approach, is courteous and committed to leaving a lasting impression, and enjoys challenging and dynamic corporate environments. Is willing to undertake any training offered, is keen and dedicated, and is available for an immediate start.

In my previous roles, I have honed my skills in handling phone calls and emails, managing customer complaints, and providing solutions. My experience as a sales agent at Investby Company has equipped me with the ability to gather correct information from customers and escalate issues when necessary. I have also developed strong communication strategies that ensure customers are always informed about the progress of their calls

Business and Management - President College, Kuala Lumpur