Holly Thomas

I am an enthusiastic, hardworking, and personable individual with a strong commitment to community engagement and customer satisfaction. My experience has shaped a keen desire to meet and exceed standards in any role, contributing positively to both team dynamics and customer experiences. I am dedicated to achieving excellence and supporting the success of my colleagues and the satisfaction of our guests.

I returned from traveling and have secured two part time jobs in bartending and Retail whilst I look for more permanent employment or longer hours. 

I returned from traveling and have secured two part time jobs in bartending and Retail whilst I look for more permanent employment or longer hours.

Previous Job Roles:

Travelling Asia:

Volunteer: 

From August to October 2024, I volunteered as a hostel representative at the Hideout Hostel in Ho Chi Minh City, Vietnam, dedicating six days a week to this dynamic role. My responsibilities included assisting behind the bar, maintaining cleanliness, organizing nightly mini-events, and supporting weekly pub crawls three times a week. On pub crawl nights, I ensured guests enjoyed themselves, guided everyone safely from bar to bar, and remained available to help as needed. The fast-paced, constantly busy environment posed challenges, yet it was an unforgettable experience that strengthened my skills in communication, organization, and time management.

Hospital Receptionist - August 2023 ~ April 2024 (Part-Time)

Experienced receptionist in a Hospital, adept at managing a high volume of patient inquiries and administrative tasks with professionalism and empathy. Coordinating with medical staff, and handling sensitive patient information with strict confidentiality. Known for a warm and welcoming approach, providing patients with clear information and guidance to help them navigate hospital processes with ease. Skilled in multitasking and prioritizing tasks, including answering phones, managing patient records, and assisting with billing inquiries, ensuring efficient front-desk operations. Recognized for strong organizational skills and a commitment to delivering compassionate service in a healthcare environment.

Bartending- August 2023 ~ April 2024 (Part- Time)

Experienced bartender skilled in delivering excellent customer service in fast-paced environments. Adept at efficiently managing high-volume drink orders with precision and ensuring an enjoyable experience for patrons. Proven track record of handling cash accurately, balancing tills, and managing bar inventory to maintain smooth operations. Strong communicator and team player, able to coordinate effectively with staff to maintain service quality and resolve issues promptly. Known for creativity in organizing themed events and contributing to a positive atmosphere that attracts and retains customers.

Waitress – August 2021 – December 2021

Experienced waitress in a bustling Italian restaurant, skilled in providing attentive and personalized service to enhance the dining experience. Proficient in handling high volumes of orders accurately and efficiently, even during peak hours, while maintaining a warm, professional demeanor. Knowledgeable in Italian cuisine, enabling me to guide guests in menu selections and answer questions to elevate their experience. Skilled in cash handling, order processing, and teamwork, ensuring seamless communication with kitchen staff and colleagues. Recognized for a positive attitude and dedication to creating an inviting atmosphere that encourages repeat visits.

Education:

 GCSE Grades 2020

• English Literature ~ 5
• English Language ~ 5
• English Language Speaking and Listening ~ Merit
• Mathematics ~ 4
• Design Technology ~ 7
• Sociology ~ 5
• Religious Studies ~ 5 
• Chemistry ~ 5
• Physics ~ 5
• Biology ~ 4

 A-Level Grades 2022

• Psychology ~ E
• Sociology ~ C
• Design Technology ~ D