Holly Wacey

I am a dedicated and skilled professional with a passion for providing exceptional care and support to individuals in need. I have a strong commitment to efficiency, teamwork, and providing customer satisfaction. I am experienced in customer service, cash handling, team collaboration, and excellent communication. I am eager to contribute to a successful customer-based business and create a positive experience for every customer.

First Aider 

Leicester Tigers Rugby Club - England 

April 2023 to Present 

- Administering first aid for Leicester Tigers Rugby Club players during summer camps and weekend games

- Rapid medical responses for any injury with clear and direct communication to players and staff to ensure safety and efficient management of injuries

Health Care Assistant 

Cranmer House - Norfolk, VA 

July 2022 to August 2023

- Ensured daily personal needs of patients were met including bathing, dressing, medication management and meal preparation

- Monitored and recorded patients vitals and communicated changes or concerns with medical professionals

- Provided emotional support and companionship to patients and families with empathy and patience

Post-Stroke Rehabilitation Physiotherapist (Student Placement)

Early Supported Discharge Service, NHS - Leicester 

March 2023 to May 2023 

- Conducting initial assessment and evaluation of patients to identify and diagnose physical impairments

- Developed and implemented complex individualised treatment plans specific to each patients needs and goals

- Monitoring and recording progress with a flexible approach to adjust treatment plans when necessary

- Maintaining detailed communication with a large multidisciplinary team to produce optimal treatment

- Successfully rehabilitated my own diary of patients who had recently suffered strokes back to living independently

- Consistently received positive feedback from patients and educators regarding my communication, effectiveness of treatments and overall experience with the therapy service

Student Led Physiotherapy Clinic

Neoniq, Bradford - 6 Week Placement

- Daily assessment of patients with musculoskeletal or neurological deficits

- Management of the reception and admin duties

- Working closely to support fellow students and the multidisciplinary team

- Effectively produced treatment plans in collaboration with patients to suit the individuals lifestyle

Farm Laborer 

Trees Farm - Norfolk, VA 

September 2017 to December 2022 

- Maintaining the health and welfare of all livestock whilst repairing enclosures and machinery

- Training all new employees and upholding communication with managers

Kitchen Staff 

The Golden Fleece - Norfolk, VA 

January 2019 to December 2021 

- A fast-paced environment serving up to 400 covers a day

- Maintained high standards of hygiene at all times and followed food safety and hygiene protocols

- Cleaning, maintaining stocks, food preparation, and assisting the kitchen with production of meals

Bartender

The Dukes Head - Norfolk, VA 

January 2017 to December 2019 

- Prepared and served food and beverages to customers in compliance with food safety regulations

- Maintained inventory and stock supplies for efficient operation of the bar

- Operated the cash register, collected payments and maintained accurate records of transactions

- Developed a loyal customer base by demonstrating excellent customer service skills

University Degree in Physiotherapy Bsc 

University of Leicester - Present 

A level's at grade A*- B in Psychology, Sports Science, Philosophy and Ethics Fakenham Sixth Form - Norfolk 

First Aid Certificate, CPR training level 2, Safeguarding adults and children level 2