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Skelmersdale
Ibraaheem Malik

Ibraaheem Malik

Shop Floor Manager

Customer Service / Support

Skelmersdale, West Lancashire District, Lancashire

Social

About Ibraaheem Malik:

I try to optimise my workflow and deal with challenging problems first. 
When dealing with customers I keep a smile and try my best to support their needs. I value the conversations and interactions I have with customers. I am not afraid to challenge customers who fail to comply with policies or do not respect me and other members of staff. 
I pride myself on my punctuality and professionalism. 

Experience

Class representative for the 3rd year of undergraduate study.
- I learnt to gather feedback and relay it
concisely 
- I had to be unafraid of questioning
methods of practice. 

Completed the UK-MUC COIL program (U.K. - Malaysia University Consortium Collaborative Online International Learning) focusing on the topic of sustainability 
- I gained skills in intercultural
communication, managing a team internationally and public speaking. 
- Travelled to Malaysia and won a poster design competition.

Ormskirk Road Service Station LTD I 2022-Present 
Part-time Shop Floor Manager 
- Learnt to deal with customers whilst managing stressful workloads.

Education

University of Central Lancashire I 2021-2024 
BSc (Hons) Architecture - First Class Honours 
(RIBA and ARB accredited) 


Winstanley College I 2019-2021 
A level Maths 
A level Physics 
A level Computer Science 
Level 3 Extended Project 
A Level Arabic 


Wigan UTC I 2018-2019 
Level 3 Diploma in Engineering 

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