About Ibrah Jamal:
I am an individual deeply dedicated to my work, driven by an unwavering passion for excellence and a genuine desire to make a positive impact. With a perpetually cheerful demeanor, I radiate positivity and strive to uplift those around me. My commitment to delivering my best work is unwavering, fueled by an innate drive for continuous improvement. I embrace challenges eagerly, viewing them as opportunities for growth and expansion. Whether it's mastering new skills or tackling unfamiliar tasks, I approach each endeavor with enthusiasm and determination. Moreover, I take great pride in being a supportive and helpful team member, always ready to lend a hand and provide encouragement to my colleagues. In every aspect of my life, I maintain a positive mindset, embodying resilience and optimism in the face of adversity.
Experience
Forward Pharmacy Feb 2021-July 2022
Pharmacy Assistant/Dispenser
● Provided warm, friendly greetings to customers, handling prescriptions and purchases efficiently.
● Communicated with medical offices to obtain refills on patients' behalf.
● Checked medication labelling meticulously for safe, appropriate customer use.
● Dispensed customer medication quickly, reducing average pharmacy wait time.
● Checking stock, putting OTC Stock on the shelves, while pricing the goods
● Ordering OTC Items from Sigma, AAH, Alliance
● Have worked with Pro-script Connect.
Concierge mile end leisure centre July 2022- Dec 2022
● Welcomed guests at reception.
● Providing friendly and professional service.
● Rectified volatile situations quickly through active listening conflict resolution and dynamic communication skills.
● Maintained impeccable personal appearance, upholding company reputation
● Managing correspondence.( mails, email)
● Keeping rooms clean and tidy for the next class.
● Answering calls
Traineeship, Work Experience
Newman’s Pharmacy Oct 2019- Feb 2020
Traineeship, Work Experience
● Dispensing Medication for the patients.
● Serving customers at the till
● Doing Blister Packs for elderly patients or for patients in need who are in a care home.
● Expiry Dates checking
● Stocking at dispensary and OTC to make sure all stock up to date.
● Sorting out files.
DT Consulting, Administrative Assistant. Jan2023-Jun2023
- Answering and directing calls
- Managing correspondence (mail, emails, memos)
- Scheduling appointments, meetings, and travel arrangements
- Data entry and record-keeping
- Reception duties (greeting visitors, providing information)
- Office supplies management (ordering, inventory)
- Assisting with meetings and events (setting up, preparing materials)
- Assisting with projects (research, data analysis)
- Bookkeeping tasks (processing invoices, expense reports)
- Providing general administrative support to the team
The Fore Gym, Front Of House. Jul2023-dec2023
· Answering calls
Seating guests and managing reservations
- Taking and confirming orders
- Providing menu recommendations and answering questions
- Ensuring cleanliness and organisation of dining area
- Handling payment transactions
- Resolving guest complaints or issues
- Keeping rooms clean for customers.
- Managing correspondence
- Coordinating with kitchen staff to ensure timely service
- Monitoring and maintaining inventory of supplies
- Assisting with special events or promotions
Education
I am currently doing part time education at Arden University. I am studying Criminology and Psycholog.
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