Inês Negrão

Aleatoric Solutions - London

Solution Evangelist | From Oct 2025 (free-lance representation)

• Representing Aleatoric Solutions bridging business development, sales, and solution strategy. Leads client and partner engagements, articulating solutions to complex flight operational challenges. Product positioning and go-to-market initiatives.

Infosys Consulting - London

Senior Principal - AI & Automation, Energy & Utilities | Feb 2024 - Sept 2025

• Led the delivery of a new 'Energy as a Service' venture partnership with a German integrated energy company, covering strategy, valuation, commercial frameworks, and operating model design, demonstrating strong strategic thinking.
• Directed the first pilot at a major European Airport, validating Infosys’ AI-powered energy management platform, coordinating cross-functional teams, and demonstrating potential annual savings of €2.4M.

Airbus Portugal - Lisbon

Interim Head of Operational Excellence | Apr 2023 - Jul 2023

• Improved the operating model and governance of the Transformation, Transition and Continuous Improvement team, servicing Airbus Portugal GBS across 12 functions and 600+ employees, enhancing performance management.
• Led the first automation and process mining initiatives on site, acting as Product Manager of automation roadmap, driving continuous improvement.
• Proposed GBS service model improvements to the Executive, from demand management to service delivery, utilizing analytical skills and problem-solving ability.

Cognizant - London

Associate Director Digital Operations & Automation | Jun 2021 - Feb 2023

• Delivered $0.5M+ new account in Year 1 by leading Digital Transformation in Crew Operations for a European airline; acted as trusted advisor to the Head of Digital and established an Automation COE with a team of 8 consultants, showcasing Management Skills and Collaboration.
• Led automation maturity assessments in Finance and HR Operations for a global food company (US and Mexico), applying analytical skills.
• Designed a target operating model and transformation roadmap for Customer Services at a UK B2B retailer, , demonstrating strategic thinking and change management capabilities
• Interim Customer Relationship Manager for a ~$50M BPO Account - Brought in to stabilise and grow Cognizant’s largest UK BPO contract, driving commercial recovery while re-setting the digital transformation programme utilising Stakeholder Management and Communication Skills:
• Delivered $3M in additional Digital Services sales within six months and re-set the Digital transformation programme.
• Recovered $1M+ in disputed charges through strategic commercial negotiations, with problem-solving ability.
• Strengthened relationships with client Finance leadership, securing delivery alignment and improved service quality, facilitating knowledge transfer and continuous improvement.

IBM - London

Senior Manager Cognitive Process Transformation | Mar 2020 - May 2021

• Partnered with GBS executives (Data & Analytics, Automation, Transformation) at a global energy company to establish an in-house BPM capability.

Avon Products - London

Senior Manager Head of GBS Automation COE | Mar 2018 - Feb 2020

• Built and scaled the GBS Automation COE, delivering $3.5M/year savings and deploying 52 RPAs in two years, demonstrating strong project management skills and performance metrics focus.
• Delivered enterprise-scale automation programme by aligning with CIO/IT Directors on architecture, security, service, showcasing collaboration and stakeholder management.
• Acted as interim GBS Brazil Lead, reducing Finance headcount by 12 through automation, applying change management principles.
• Advised CFO and GBS leadership on Digital Finance Transformation, as part of the Finance Transformation team, utilising strategic thinking.

Ernst & Young - London

Consulting Manager | Apr 2015 - Feb 2018

• Delivered UK&I Tax Automation Programme, achieving $600K annual savings through end-to-end digital solution, applying Lean principles and process improvement methodologies.
• Led automation (RPA) engagements across Energy (Tengiz oil field, Kazakhstan) and EY Tax (UK), managing complex projects and demonstrating organizational skills.
• Supported the activation of EY’s offshore AI & Automation COE, as an Automation engagement manager at EY Tax UK, contributing to knowledge transfer.
• Reported directly to the Executive Advisory Board on the firm’s Vision 2020 transformation strategy, demonstrating stakeholder engagement.
• Supported EY Tax and EY-Seren leadership in designing a digital client application to enhance service delivery, utilizing analytical skills.

General Electric (GE) - Madrid

Global Operations Payroll Projects Manager | Jul 2011 - Mar 2015

• Delivered improvements in Spain payroll, achieving €2 cost reduction per payslip through IT upgrade, process simplification, and data harmonisation across 19 entities (2,000 employees), showcasing process improvement and performance metrics.
• Led the BPO transition for Poland, covering 5 businesses and impacting ~1,200 employees, applying project management skills and change management.

Capgemini Consulting - Madrid

Senior Consultant | Nov 2007 - Jun 2011

• Conducted business valuation and operating model design for natural gas trading in Europe, assessing market entry and business sizing for two integrated energy companies, with strategic thinking and analytical skills.
• Led PMO for Iberia BPO programme at a global agriculture multinational, managing Finance, HR, Procurement and IT transitions, and setting up a new Indirect Procurement function; reported to Iberian Executive team and GBS Head of Transformation, demonstrating strong project management, change management and stakeholder management.

Deloitte Consulting - Madrid and Lisbon 

Consultant | Sep 2004 - Oct 2007

• Transitioned airline and consumer goods operations into shared services, applying change management and process improvement principles.
• Designed IT strategic plan and SAP IS-U processes mapping for integrated energy companies. 

• Católica Business School – Master’s Degree in Management & Business Administration (2004)
• Oxford Saïd Business School - Generative AI and Agentic AI Executive Diploma (2025)
• Google - Generative AI Fundamentals & Fundamentals of Data Analysis (2023)
• Oxford Saïd Business School - Artificial Intelligence (AI) Executive Diploma (2023)
• London School of Economics - MBA Essentials Executive Diploma (2022)