Iraj Nowaz

I am a hardworking, organized and detail-oriented individual with excellent communication and interpersonal skills gained through working in a diverse and customer focused environment. My friendly and approachable nature combined with a passion for delivering exceptional customer service, has led me to being a reliable first point of contact for people in my previous professional role.

I have a diverse background in journalism, customer service, and administrative roles. As a reporter for Salford Now, I pitched stories, wrote articles, conducted interviews, and used InDesign and TikTok to engage audiences. At Renault Showroom, I managed customer inquiries, organized documents, and maintained office calendars. In my role at TK Maxx, I processed merchandise, provided customer service, and handled transactions. As an NHS call centre advisor, I communicated COVID-19 regulations and managed high volumes of inquiries. At Soccer World, I ensured customer satisfaction, managed invoices, and organized appointments. My CPS internship provided insights into the criminal justice system and involved clerical duties and court preparations.

I am currently pursuing a degree in Journalism: Multimedia at the University of Salford.