Iva Rakautoga

I am a dedicated professional with a strong background in both care assistance and hospitality. With 3years of experience in delivering exceptional service, I bring a unique blend of skills and a compassionate approach to every role I undertake.

In my role as a care assistant, I have learned my ability to provide personalised support, ensuring the well-being and comfort of individuals. My training and experience have equipped me with the skills necessary for effective communication, empathetic support, I am committed to creating a respectful and supportive environment, tailored to the needs of each individual.

Parallel to this, my experience in hospitality has sharpened my skills in customer service, problem-solving, and maintaining a welcoming atmosphere. I thrive in dynamic environments, where my ability to handle multiple tasks with a positive attitude ensures a high standard of service and guest satisfaction.

Combining these experiences, I excel in creating a caring and hospitable environment, whether providing direct support or ensuring a seamless and pleasant experience for clients and guests. My dedication to excellence in both fields reflects my commitment to enhancing the quality of life and delivering top-notch service.

With a robust background in both care assistance and hospitality, I bring a unique blend of skills and experiences to my roles. In my care assistant positions, I have provided compassionate support and tailored care to individuals with various needs, focusing on personal hygiene, medication management, and emotional well-being. This experience has honed my ability to offer empathetic, patient-centered care and to collaborate effectively with healthcare professionals. Concurrently, my hospitality experience has equipped me with exceptional customer service skills, where I managed guest interactions, addressed concerns, and ensured a positive experience. Combining these roles, I excel in creating supportive and welcoming environments, utilizing strong communication and problem-solving skills to meet diverse needs and enhance overall satisfaction.

Oxford college 2015-2017