Jade Anderson

A conscientious and professional receptionist with extensive experience within the NHS, both in administration and clinical roles, currently seeking a new position within the administration sector. A highly organised and efficient individual. As a polite, enthusiastic, self-motivated individual. Working knowledge in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint, Excellent communication skills, both written and verbal. 

Medical Receptionist (Norfolk and Norwich University Hospital, Oncology Haematology Outpatients)

(April 2023 – Present)

To input codes onto PAS for all RTT.

Prioritising and arranging appointments. 

Checking patients in for their radiotherapy and/or clinics.

Make Outpatient appointments as required and in response to urgent referrals, liaise with the consultants secretaries to assist with overbooking

Booking clinics as necessary 

Update RTT in accordance with the Trust. 

Utilise PAS and other departmental patient databases 

General receptionist duties answering telephones, creating and posting outpatient letters.

Booking and tracking patient transport

Communicating with other healthcare professionals to aid in the care of current in patients.

Ward Clerk (Norfolk and Norwich University Hospital, Mulbarton Ward)

( September 2022 – April 2023)

Admitting/ Discharging patients.

Tracking in and out medical buff notes using our internal system PAS

Communicating with doctor surgery's/ community nurses to aid in discharge of the patient. 

Completing EDL’s.

General reception duties such as answering the phone, sending letters to the relevant agency's/ patients, ordering of stationary stock.

Healthcare Assistant  (Norfolk and Norwich University Hospital, Mulbarton Ward) 

(November 2017 – September 2022)

All aspects of personal care.

Assisting the nurse when appropriate. 

Provide exceptional care to palliative patients.

Patient feeding.

Meticulous record keeping.

Taking observations, blood sugars. 

Chemo collection, controlled drug collection.

General cleaning duties.

Assisting the R.Ns with the palliative patients as well as our patients receiving blood transfusions/stem cells

Housekeeper ( Norfolk and Norwich University Hospital, Oncology Haematology Outpatients)

(June 2016- November 2017)

All aspects of housekeeping.

Ordering, stock control. 

Blood and chemo collection

Norfolk and Norwich University Hospital

(June 2016- Present)

Digital literacy for the workplace (2023)

PAS Attendance Management (2023)

ICE Desktop (2021)

Care Certificate ( 2017) 

West Suffolk College 

(September 2003 – June 2005)

NVQ2 Food Preparation and Cooking

Food and Hygiene

COSHH

Fire Safety

Rosemary Musker High School

(-2003)

English Literature B

English C

Maths D

Science D

History C

Religious Education C

Food Technology C

Child Development C