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Jakub Wojcik

Jakub Wojcik

Student

Customer Service / Support

London, Greater London

Social


About Jakub Wojcik:

Hard-working student at London College of Fashion completing a BA in Fashion Journalism and Content Creation. Having a deep passion for fashion, specifically streetwear, now seeking to find a position in fashion retail or digital content creation in the field. Previously working in hospitality, retail and event staff has given me skills to work in fast-paced environments as well as effective communication, organizational skills, and people management.

Experience

I have worked majority of my time within the hospitality industry, which resulted in my customer service skills being developed to an excellent standard. Briefly having worked a temporary position at a flagship store (H&M Home) on regents street central London, during the busiest time of year provided me with some retail experience. 

Milshake Events, Event Staff
February 2024 - present / London (various locations)
- Worked in several roles of staff at different venues. Reeinforcing health and safety, scanning tickets, dealing with guests. High- speed working environment where critical thinking skills and prob- lem solving are key.

Afrikana, Front of House
March 2024 - present / Hayes, London
- As a front of house member I sit customers down and ensure satisfaction all throughout their visit, understanding the value
of maintaining good costumer relationships. Developed people management skills and effective communication as the restaurant usually has busy periods.

Nando’s, Front of House
September 2022 - November 2023/Greenford, London - Earning “Customers Feelings and Service Champion of the Month” award proves my determination and attention to customer service. I would ensure and keep stable costumer satisfaction.

H&M Home, Retail Assistant
November 2023 - January 2024/ Flagship Store, Regents Street
- During my time as a retail assistant in the busy holiday period I would ensure stock was organized, worked in the tills as a cashier, helped with opening/closing tasks such as cleaning and resetting. Learned about KPI’s and link-selling products to customers as well as meeting target sales.

Education

Media B-TEC West Herts College 2022 - 2024 (achieved grade Distinction/Merit/Merit)

BA Fashion Journalism and Content Creation London College of Fashion, UAL
2024 (Present time)

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