James Evans

An experienced CIPD Level 7 HR practitioner, specialising in reporting, analytics and projects. Experience within the Property Management and Finance industry, who seeks to continue my professional career, within a HR Systems Analyst capacity in a challenging and dynamic work environment.

.Employment History

ITrent Implementation Project Analyst | September 2021 - Present | FirstPort Property Management

-         Creation, implementation and maintenance of new company structure and hierarchy within Itrent.

-         Day to day housekeeping and administration of Itrent (maintenance, testing, data checks, fault-finding and resolution including the review of existing processes and provide solutions)

-         Being the first point of contact for users of the HR system, diagnosing and resolving system issues and offering advice and training where needed

-         Working with the wider business on projects relating to the HR systems

-          Planning, development and deployment of new system functionality, communication of this to the relevant business areas

-          Testing of new software releases and demonstration of new content

-         Updating user guides in line with system changes

-         Liaising with the HR system supplier

-         Collation and analysis of HR Data, monthly board reports and annual

-         Producing ad-hoc reports from the HR system

-         Experience of administering various HR systems including Itrent and ResourceLink

-          Experience of data extraction, reporting and analysis

Human Resources Team Leader| June 2020 - Present | FirstPort Property Management

As a HR Team Leader, there are several duties and responsibilities:

-         Responsible for the transactional and analytical aspects of HR, from hire to retire to 4,000 employees across the UK.

-         Manage a team of 8 administrators and HR coordinators

-         Providing general administrative support to the HR function.

-         Team training and development.

-         Continuous process review and improvement to increase department efficiency.

-         Point of escalation for all HR transactions.

-         Helping users of the HR system (Resourcelink) - both employee self-serve (Myview) and members of the HR team

Key achievements:

-         Integrated 1,000 colleagues, across 4 acquisitions onto existing systems and processes.

-         Reduced HR transactions Service Level Agreements by 40% in 6 months.

-         Increased team output capacity by 40%, through the review and modernisation of

-         Created and managed company sponsorship licence, supporting colleagues with sponsorship and visa applications.

-         Addressed legacy issues; right to work documentation, employment contracts

-         HR System transformation and integration.

-         Project managed various HR projects and improvement tasks.

-         Implemented a ticket-based system to replace a HR email inbox which received 50,000 emails per annum.

Systems and software:

-         Itrent, Resource Link, People Checking, DriverCheck, Eploy, Therefore, SLAM, Yammer, Manage Engine.

Human Resources & Talent Analyst | June 2020 –  September 2020 (maternity cover) | FirstPort Property Management

Absorbed the duties of HR & Talent Analyst to cover maternity, whilst maintaining HR Team Leader role. Covered duties and responsibilities:

-         Data extraction, manipulation and presentation of key HR data.

-         Improved reporting capabilities.

-         Developed internal MI pack, to send to executives and board.

Human Resources Administrator | October 2018 – June 2020| FirstPort Property Management

As a HR Administrator, there are several duties and responsibilities:

-         Providing general administrative support to the HR function.

-         Assist with the employee lifecycle, from employee onboarding to leavers.

-         Respond to various employee queries, including employee references, HR online logins, in a professional and timely manner.

-         Responsible for processing and updating employee data and documentation.

Change Management Analyst | April 2018 – October 2018 | Amigo Loans, Richmond Group

As a Change Management Analyst, there are several duties and responsibilities:

-         Maintaining all aspects of change administration, from project proposal to post-release.

-         Provide support to Project Managers and Developers, with general project administrative tasks.

-         Act as the main point of contact for project-related queries.

-         Authoring and amending project and business documentation.

-         Scheduling ongoing and proposed projects, in line with business targets.

-         Track and input project progress.

-         Maintaining project compliance through statistical and content accuracy, ensuring project standards are maintained.

-         Maintaining business adherence to Change Management processes through Project systems/software.

-         Creating and completing effective test plans, ensuring high -quality projects.

-         Communicating projects business-wide.

Education

CIPD Level 7 Accreditation - Human Resource Management (HRM) | 2018 - 2021 | Open University

Post Graduate Diploma in Human Resource Management (HRM) | 2018 - 2021 | Open University

Post Graduate Certificate in Human Resource Management (HRM) | 2018 - 2021 | Open University

Upper Second Class Honours (2:1) – BA (Hons) Business Management | 2015 - 2017 | University of Winchester-Business School

Received an Upper Second-Class Honours Degree in (BA) Business Management from the University of Winchester awarded in June 2017.

Courses

Pass - Project Management Prince2 Foundation | 2017 - 2018 | Training Bytesize

Developed a knowledge of the stages, processes and documentation of a project, specific to the Prince2 methodology.