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Newcastle upon Tyne
James Summerson

James Summerson

Information Solutions Lead

Technology / Internet

Newcastle upon Tyne, Newcastle upon Tyne

Social


About James Summerson:

I am a versatile information analyst and project lead recognized for designing and delivering impactful applications and analytical solutions for national healthcare organizations. Experienced in unifying data-driven insights, rigorous data management, and practical business intelligence for health sector decision making.

Experience

PROFESSIONAL EXPERIENCE

Information Solutions Lead | North of England Commissioning Support | Newcastle upon Tyne, United Kingdom

June 2016–Present

  • Designs and delivers high-impact QlikSense dashboard applications for RAIDR within the Commissioning Support Unit, supporting numerous healthcare organisations.
  • Oversees end-to-end lifecycle of dashboard development, including data acquisition, quality assessment, user requirements analysis, and production support.
  • Synthesizes complex health care datasets into accessible, actionable visual insights for cross-functional teams.
  • Develops advanced SQL scripts to enable robust data extraction and transformation on SQL Server platforms.
  • Works closely with the Data analytics team to provide robust analysis of large NHS Datasets to underpin National apps with a focus on Core20PLUS5 is a national NHS England approach to support the reduction of health inequalities at both national and system level.
  • Leads continuous improvement for dashboard usability and reporting, responding to dynamic stakeholder needs.
  • Produces automated and customised reports using Qlik nPrint, enhancing accessibility and regularity of KPI reporting.

 

Information Analyst | North of England Commissioning Support | Newcastle upon Tyne, United Kingdom

September 2013–June 2016

  • Managed and analysed large-scale healthcare datasets to facilitate comparison across primary, secondary, and urgent care sectors.
  • Developed and maintained comprehensive QlikView dashboards, ensuring clarity for clinical and management users.
  • Implemented SQL scripts to support accurate and efficient data extractions for ongoing projects.
  • Provided VBA solutions in Word and Excel, streamlining data processing and enhancing internal reporting workflows.

 

System Administrator | The Newcastle Upon Tyne Hospitals NHS Foundation Trust | Newcastle upon Tyne, United Kingdom

September 2010–September 2013

  • Supported maternity information systems at Royal Victoria Infirmary, ensuring data integrity and timely systems maintenance.
  • Coordinated with clinical staff to troubleshoot issues and implement solutions, maintaining compliance for care reporting.
  • Provided weekly reporting and analysis for senior Maternity Managers and Consultants.
  • Documented and tracked system configurations and user permissions for quality assurance.

 

Senior System Analyst | County Durham and Darlington FT | Peterlee, County Durham

May 2009–September 2010

  • Maintained core IT infrastructure and application support for County Durham & Darlington FT, focusing on reliability and performance improvement.
  • Conducted requirement analysis and collaborated with stakeholders to address system implementation and optimization.
  • Generated custom reports and performance metrics for key business functions.

 

 

 

Technical Lead | Atos | Newcastle upon Tyne, United Kingdom

January 2006–December 2008

  • Oversaw data systems integration and software delivery following business transitions at Atos and inherited Schlumberger systems.
  • Managed software upgrade cycles and provided day-to-day support for internal stakeholders.
  • Reviewed system performance and coordinated updates to align with user expectations.

 

Information Technology Specialist | Schlumberger | Newcastle upon Tyne, United Kingdom

October 2004–December 2006

  • Provided application and systems support for multiple business units, streamlining helpdesk solutions and technical documentation.
  • Maintained service continuity through prompt issue resolution and cross-departmental collaboration.

 

Information Technology Specialist | SEMA Group Ltd. | Newcastle upon Tyne, United Kingdom

January 1998–October 2004

  • Delivered hardware and software support during critical system transitions and organizational changes at SEMA Group Ltd.
  • Designed, tested and implemented large scale SQL databases with Data Integrity auditing.
  • Ensured system uptime and managed technical inventories across multiple sites.

 

Software Developer | The Housing Corporation | London, United Kingdom

January 1988–December 1998

  • Developed and maintained key software applications for The Housing Corporation, supporting long-term business continuity.
  • Implemented improvements to legacy systems, facilitating data migration and usability enhancements.

 

Software Developer | Petplan UK | London, United Kingdom

January 1987–December 1988

  • Created and maintained applications for Petplan UK, working closely with end users to adapt features to emerging business requirements.

 

Tax Officer | Her Majesties Inspectorate of Taxes | London, United Kingdom

January 1987–December 1987

  • Managed compliance and record-keeping for Her Majesty’s Inspectorate of Taxes, assisting in audit preparations.

 

Administrative Officer | Her Majesties Inspectorate of Taxes | Washington, United Kingdom

January 1984–January 1987

  • Provided administrative support and documentation for taxation processes, delivered timely updates for internal reviews.

 

Administrative Assistant | Her Majesties Inspectorate of Taxes | Newcastle upon Tyne, United Kingdom

January 1982–January 1984

  • Supported day-to-day administrative workflows, maintained consistency of internal records, and handled incoming inquiries.

 

Education

Hebburn Comprehensive School | School Location

1982

Comprehensive Secondary Education

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