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Bishopstoke
Janice Hobbs

Janice Hobbs

Lead Business Analyst, Senior Business Analyst

Technology / Internet

Bishopstoke, Eastleigh District, Hampshire

Social

Services offered

As a Senior Business Analyst with over 21 years of experience, I have delivered customer-facing solutions in various sectors, including telecom, media, retail, and health. I have a proven track record of leading and mentoring teams, building relationships with stakeholders, and driving adoption of solutions that create value and impact. I hold an ISEB Diploma and a SAFe Agile certification, and I am proficient in Agile and traditional methodologies, application development and delivery, and business requirement re-engineering.

My passion is to test-drive solutions, whether simple or complex, to help investigate the best outcome. I have expertise in discovery phase planning, impact analysis, process mapping, customer journey mapping, traceability matrix management, and Salesforce CRM. I also have experience in preparing for RFI/RFP vendor selection, producing and delivering training materials, and developing business operating models. I enjoy working in a complex digital business environment, where I can leverage my skills and knowledge to support the organization's vision and goals. Most recently, I worked as a Lead Business Analyst at Checkatrade.com, where I was part of the PPMO team that was responsible for delivering digital transformation projects across the company.

Business analyst
Process mapping
Customer journey
Digital transformation
Requirements specification
Lead business analyst
Approximate rate: £ 62.5 per hour

Experience

As a Senior Business Analyst with over 21 years of experience, I have delivered customer-facing solutions in various sectors, including telecom, media, retail, and health. I have a proven track record of leading and mentoring teams, building relationships with stakeholders, and driving adoption of solutions that create value and impact. I hold an ISEB Diploma and a SAFe Agile certification, and I am proficient in Agile and traditional methodologies, application development and delivery, and business requirement re-engineering.

My passion is to test-drive solutions, whether simple or complex, to help investigate the best outcome. I have expertise in discovery phase planning, impact analysis, process mapping, customer journey mapping, traceability matrix management, and Salesforce CRM. I also have experience in preparing for RFI/RFP vendor selection, producing and delivering training materials, and developing business operating models. I enjoy working in a complex digital business environment, where I can leverage my skills and knowledge to support the organization's vision and goals. Most recently, I worked as a Lead Business Analyst at Checkatrade.com, where I was part of the PPMO team that was responsible for delivering digital transformation projects across the company.

Education

Bachelors Degree Chicago 

Management Course (Associate Degree Chicago)

 

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