Jatin Narangalkar

A highly adaptable and customer-focused professional with an MSc in Management from the University of Glasgow. With a strong foundation in customer engagement, problem-solving, and banking operations, I thrive in dynamic environments where I can support and guide customers effectively. My experience in HR, project management, and data analysis has equipped me with the skills to handle complex queries, enhance digital interactions, and ensure seamless customer experiences. Passionate about delivering exceptional service, I am eager to contribute to your company's mission by providing personalised solutions and strengthening client relationships.

I’m a highly adaptable and customer-focused professional with hands-on experience in customer service, operations, and HR. Throughout my career, I’ve worked in fast-paced environments where I’ve handled complex customer queries, managed teams, and ensured smooth day-to-day operations. My background includes roles in hospitality, retail, and logistics, which have helped me build strong skills in problem-solving, communication, and customer engagement.

Whether it was preparing high-quality dishes as a Sushi Artisan, ensuring efficient inventory management at Amazon, or streamlining recruitment and onboarding processes during my HR training at Ramada Plaza, I’ve always been committed to delivering excellence. I take pride in my ability to support customers, collaborate with teams, and find practical solutions that enhance the overall experience.

I hold a Master’s degree in Management from the University of Glasgow, where I gained a solid foundation in business strategy, project management, and performance delivery. During my studies, I led a business simulation project and worked on a consultancy project for a local social enterprise, which really sharpened my strategic thinking and teamwork skills.

Before that, I completed my Bachelor’s in Hospitality and Hotel Administration from IHM Hyderabad with first-class honors. I also had the opportunity to intern with luxury hotel brands like The St. Regis and Taj Falaknuma, which helped me understand the importance of high-quality service and customer satisfaction. My academic journey has played a key role in shaping my approach to professional challenges and customer-oriented roles.