Javali Dhulipudi

A seasoned operations specialist with over 8 years of comprehensive experience in diverse roles across Inventory and Order Management in the UK and Transport Management and Scheduling in India.
Adept at driving operational excellence through meticulous attention to detail and ensuring accuracy and consistency in all tasks.
Demonstrates exceptional problem-solving and critical- thinking abilities, ensuring efficient and effective resolution of complex operational challenges.
Highly driven and enthusiastic about continuous learning and professional development. Recognized for maintaining high standards of performance and focused on delivering superior service and support to internal and external stakeholders.
Works well within teams, fostering a cooperative and productive work environment.

Managing employee transportation for a campus size of 3000+
• Managing on time cab arrival for meeting operational SLAs
• Maintaining cab occupancy, routing & rostering
• Specialized in reporting and action planning – billing, employee grievance and process improvement opportunities.
• Managing Transport Help Desk servicing employee queries on all issue types, responding to logistics challenges, and vendor management.
• Providing stakeholder resolution and reporting repeat issues for action planning
• Maintaining campus level transport data & billing reports
• Preparing Rosters & Routing Plans specifically during major shifts (approx. 120 cabs)
• Interdepartmental connects to improve employee experience
• Orientation on Transport guidelines to New Hires during Employee Induction
• Weekly and Monthly Reports on transport operations performance and major callouts
• Managed sub-contractors and vendor relations to maintain efficient transport operations.
• Monitored and maintained transport data in operational software, ensuring accuracy for billing and reporting.
• Responding to employee queries via the Transport Helpdesk, Emails, Tickets achieving a resolution rate exceeding 90%.
• Delivered weekly and monthly reports on transport performance, highlighting key operational insights

Master of Science in Computer Science at University of Hertfordshire.
September 2024.
Worked on projects related to Artificial Intelligence.