
Jayne Swift
Customer Service / Support
About Jayne Swift:
- I am passionate about helping people
- I strive to go above and beyond on each and every task
- I have worked for a Travel Management Company for over 15 years
- Customer service is second nature to me
- I am trusted and can be relied on
- I drive and willing to travel for the best opportunity
- Building the best relationship with the client brings them back again and again
Experience
- booking groups of more then 10 and up to 500
- arranging meeting and events between 1-1 interviews to award ceremonies and banquets
- maintain accurate records of the booking to ensure information is correct and completed
- attention to detail for equipment and any dietary needs are met
- ensuring any transport needs are met including transfers between hotels and conference venues
- attending site visits and compiling information reports for clients
- following up on any feedback received
Education
GCSE taken in 1988 (the first cohort) Grades of D and above in: Mathematics. English Literature and English Language, Physics, Music, CDT Design and Realisation.
City and Guilds Taken in 1989 Parts administration and Stock Handling. Passed with Distinction
RSA Stage I and II Taken 1991 Typewriting. Pass with Distintion
RSA Stage I and II Taken 1991 Word Processing. Pass with Credit
ATOC Railway Exam Taken 1994 Passed, Now out of date
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