Jelena Timofejeva

I am an enthusiastic and motivated professional with over 8 years of successful experience in the Hospitality industry. I am able to adapt to new workplaces and build meaningful relationships with management, colleagues and team members. I always take my responsibilities seriously and would consider myself to be very conscientious. I excel individually and as part of a team to achieve targets on time and with the desired result. Throughout my career so far, I have developed my people management skills, verbal and written communication skills and my ability to prioritise and delegate tasks effectively, whilst continually ensuring quality service and achievement of guest expectations. 

Account Executive 

September 2022 - Present

Events by Amadeus (part of The NEC Group), Birmingham, England

Responsibilities:

• Manage the commercial relationship between the Amadeus and contracted venues
• Identify appropriate sales opportunities for both new and existing business, by attending networking events and industry expos
• Management of EBMS (CRM system) and sales tracker, ensuring that it is kept up-to-date 
• Proactive Sales of external events to corporate and private clients, from initial proposal to final billing
• Manage in-house Telemarketing campaign to increase sales opportunities
• Weekly billing to contracted venues
• Creation of client proposals – Maximising revenue at all opportunities and assisting in the achievements of the teams financial targets 
• Achieving my KPI’s set, with personal new sales target of £200k
• Day to Day enquiries handling and ensuring standards are maintained, via phone email and venue directory 
• Discuss promotional strategy and activities with the marketing and PR department
• Making sure event handover been communicated to operational team 

Higher Education BA Hospitality and Tourism Management 

Sept 2011- Sept 2015                   

College Birmingham University