
Jemma Hann
Customer Service / Support
About Jemma Hann:
After earning my diploma in Travel and Tourism at North East Scotland College in 2012, I enrolled with a selection of local recruitment agencies to help begin my journey in the world of contracted working and to explore my passion for client experience and customer care. Since then, I have gained extensive skills and an understanding of client wants and needs, and how to confidently mediate conflict using creative solutions, that benefit both business and customer.
Experience
Servisair | Customer Service Agent 2012 - 2012
Maersk FPSOs | Accounts Payable Assistant, Receptionist, Secretary 2014 - 2014
Holiday Inn | Receptionist 2012 - 2012
Pure Spa | Receptionist 2012 - 2013
Raemoir House Hotel | Receptionist 2013 - 2013
Apache North Sea Ltd | Supply Chain Team Assistant 2014 - 2015
Maersk North Sea Drilling | Facilities Coordinator 2015-2016
Service Advisor | Arnold Clark 2016-2017
Receptionist | Maryculter House Hotel 2017-2018
Workplace Coordinator | Abrdn 2018- Present
Education
Higher National Diploma - A
Aberdeen College
2012
Intermediate 2 & Standard Grades
Lathallan School
2009
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