Jessica Lawler

A highly experienced, motivate individual within retail and delivering excellent customer service. Seeking a role in Portsmouth immediately. 

Front of House Supervisor for Corn Exchange Newbury, Theatre, March 2023 - April 2024

●  Kept up-to-date with all supervisory emails, box office correspondence, daily pantomine sales and administration sales and occupancy reports

●  Oversaw the smooth running of all Front of House activities within our cafe, balcony bar, four-hundred-seat auditorium and cinema

●  Supervised various shows such as tribute acts, comedy nights, children's shows and ballet

●  Managed a team, solve complaints, know how to handle cash and banking, settle accounts with visiting companies regarding merchandise and commission and be a responsible key holder

Events Assistant for Corn Exchange Newbury 2023

●  Managed my own private hires inbox and put events on within our seasonal socials

●  Planned, organised and chose themes for events such as Cocktail Club, Open Mic Night and Music on the Terrace

●  Created commercial or community based contracts for our hired musician and private hires within our balcony bar and cinema

Shift Manager and Keyholder, Pizza Express, Basingstoke & Newbury, July 2021 - March 2023

●  Took orders, ran food, took regulation temperature checks, cleaned and reset tables promptly

●  Processed wastage, ordered stock for the restaurant and created staff rotas

Front of House Supervisor and Key Holder, Marks and Spencers, Guildford, September 2018 - December 2020

●  Oversaw tasks were completed on shift, managing my team and ensuring stock was ‘faced up’ and presentable at all times

●  Reductioned products, created displays and date checked items daily

Summer Reading Challenge Volunteer, Portsmouth City Council, Portsmouth, July 2014 - July 2017

● Encouraged and conversed with young children from ages 4 - 12 within their selected reading during the summer consecutively for three years 

● Carried out administrative duties by taking records and findings of the children's weekly readings

Branch Library Volunteer, Portsmouth City Council, Portsmouth - June 2014 - 2017

●  Shelved books, organised items for collection and helped customers use library computers

●  Acted as a reading activist attended weekly meetings to encourage young minds to read more and make use of our library

National Council for the Training of Journalists (NCTJ) I am currently training to complete my NCTJ Diploma in Journalism Gold Standard

Academy of Contemporary Music, Guildford — 2.2 Bachelor's Degree (with Hons) achieved in Music Industry Practice (Songwriting)

Portsmouth College, Portsmouth — A-Level/BTEC Level 3 (September 2016 - June 2018) Two A-Levels and One BTEC Level 3 Subsidiary Diploma achieved

Pitman Training Academy, Southampton Branch — Diploma (Office Skills and Business Communications)