Jessie Murphy

Results-driven and highly organised individual with 3 years of experience in the fast-paced estate agency sector. Proven ability to manage multiple priorities, co-ordinate with a variety of difference audiences ensuring excellent customer service is maintained under pressure. Skilled in scheduling appointments, managing client communications, handling administrative tasks, and ensuring timely progress toward targets. These are all directly transferable to a project management environment. As a confident communicator and proactive problem-solver, I am eager to apply my existing strengths into a structured project management setting.

March 2024 – current                   Sales Negotiator, Ocean Estate Agents

August 2022 – March 2024          Sales Negotiator, Connells Estate Agent

Worked collaboratively within dynamic, target-driven sales teams to support clients through the property sales process, from initial enquiry to successful completion.

Key Responsibilities & Achievements:

·       Deliver tailored face-to-face and telephone consultations to understand client requirements and match them with suitable properties, enhancing customer satisfaction and retention.

·       Draft compelling property descriptions and managed branch website and social media channels, ensuring consistent marketing and digital presence.

·       Arrange and coordinate property viewings and open house events to increase sale opportunities, requiring efficient scheduling and time management.

·       Negotiate property sales in line with current legislation and compliance standards, demonstrating sound decision-making and attention to detail.

·       Manage the full sales progression cycle, liaising with solicitors, surveyors, mortgage advisors, and clients to ensure smooth completions, similar to project co-ordination tasks.

·       Consistently achieve branch KPIs, including mortgage referrals, solicitor instructions, and property valuations.

·       Maintain accurate records and handle administrative duties efficiently, showcasing strong organisational and IT skills.

September 2019 – June 2021                      St Brendan’s Sixth Form College

BTEC Public Services – Distinction*

‘A’ Level Criminology – Grade C

 Sept 2011 – June 2019        

 Yate Academy                                              

Maths – Grade 6, English Language – Grade 4, English Literature – Grade 4, Geography – Grade 5, Science – Grade 5, History – Grade 4, BTEC Sport – Distinction*, BTEC Heath and Social Care – Distinction and Finance – Grade B