
Joanne Ray
Customer Service / Support
About Joanne Ray:
As a dedicated marketing coordinator, I thrive on the dynamic intersection of creativity and strategy. With a meticulous attention to detail and a passion for driving results, I am committed to supporting the marketing team in executing impactful campaigns that resonate with our target audience. From coordinating projects to analysing market trends and engaging with stakeholders, I am adept at navigating the complexities of the marketing landscape.
Experience
Marketing Coordinator - National Careers Service - October 2022 - May 2024
- Supported the delivery of the marketing and communication strategy for the National Careers Service contract and responsible for sending out communications to customers.
- Compiled, formatted, and stylised content for UX writing via B2C email marketing software that reached 40,000 customers.
- Created social media posts, leaflets, and event materials in line with contract branding.
- Produced metric and analytical data reports to gage post-performance via social media and then utilise to inform future content.
- Represented the National Careers Service at external events and meetings.
- Ensured all contacts are recorded on the National Careers Service CRM.
- Composed, developed, and designed presentations for internal and external audiences.
Information Coordinator - National Careers Service - January 2018 - October 2022
- Produced Labour Market Information related materials for careers advisers and for a range of customer groups in a range of formats including digital, printed resources, video, webinars, and presentations.
- Researched and proposed ideas for Labour Market Information for the National Careers Service.
- Maintained relationships with partners and training providers.
- Promoted the service through social media channels and kept website content up to date in line with contract branding.
- Managed the development of weekly e bulletins.
Event Coordinator – BCR Publishing - February 2017 - December 2017
• Pre event communication with delegates and answered any questions and requests.
• Managed app content.
• Initiated marketing campaigns based on business needs.
• Managed registration desk, overseeing collection and documentation of attendees at events.
• Worked with the graphic designer to produce all digital event materials.
Marketing Assistant - Take Eat Easy – January 2015 – February 2017
- Managed photo shoots for online accounts.
- Wrote content for the website.
- Produced social media graphics.
- Analysed, monitored, and reported on account's commercial performance to increase revenue and ultimately ensure partner success.
- Created and managed event collateral such as banners and flyers.
Education
Canterbury Christ Church University
Bachelors of Honours, Digital Photography - Grade 2:1
Ixion
Digital Marketing Apprenticeship - Level 3 - 2021 – 2023
City and Guilds
Level 3 Certificate in the Principles of Online and Offline Marketing
Rainham School for Girls
4 A Levels between grades - A - B
10 GCSEs between grades - A – C (including English and Math’s)
Professionals in the same Customer Service / Support sector as Joanne Ray
Professionals from different sectors near Rainham, Kent
Other users who are called Joanne
Jobs near Rainham, Kent
-
The Marketing Assistant will play an active role in delivering and developing social media marketing while supporting wider marketing activity when needed. · ...
Dartford1 month ago
-
+ Digital Marketing Executive. The Online Beauty Courses is a rapidly growing global provider of accredited online beauty training trusted by tens of thousands of students worldwide. · We currently operate across the UK USA Ireland Romania Portugal and Spain with planned expansio ...
Royal Tunbridge Wells TN1 month ago
-
Breis is a leading provider of cloud-based software designed specifically for the UK care home sector. · Simplifies daily operations · ...
Wennington4 weeks ago