Jodie Fretwell

I am motivated individual who has 10 years experience in customer services and roles within administration.

In my current position I have dealt with the day to day running of reception. Opening premises and checking heating and ventilation. Restoration of telephone and IT equipment. Registration of new Patients. Booking Appointments. Overseeing a waiting room. Contributing to keeping the admin and paperwork up-to-date. Scanning of correspondence, letters, reports etc.  Operating computer for recording all information as required. Transferring phones to appropriate people and to night service as required. Attending courses as required. Maintaining confidentiality at all times. Use of email for corresponding other agencies.

NVQ in Customer Services

NVQ in Business Administration.