beBee background
Professionals
>
London
Joe Farnsworth

Joe Farnsworth

Transformational CX Executive 25+ Years Experience

Customer Service / Support

London, Greater London

Social

About Joe Farnsworth:

With 25+ years of senior leadership experience, I have a deep-rooted passion for customer experience transformation and operational excellence. As a transformational and servant leader, I believe in fostering collaborative, high-performing teams that drive customer-centric innovation and sustainable business growth.

My expertise spans SaaS, B2B, and B2C markets, working with start-ups, scale-ups, and established organizations to elevate customer engagement and retention. Leveraging data-driven insights and AI-powered solutions, I specialize in aligning CX strategy with business goals, ensuring organizations remain competitive and adaptive in an ever-evolving landscape.

I thrive in cross-functional leadership, partnering with marketing, sales, and product teams to craft seamless customer journeys that enhance loyalty and drive revenue. My strategic mindset enables me to lead global teams, streamline processes, and shape customer-centric cultures that deliver measurable impact.

Experience

With 25+ years of senior leadership experience, I have a deep-rooted passion for customer experience transformation and operational excellence. As a transformational and servant leader, I believe in fostering collaborative, high-performing teams that drive customer-centric innovation and sustainable business growth.

My expertise spans SaaS, B2B, and B2C markets, working with start-ups, scale-ups, and established organizations to elevate customer engagement and retention. Leveraging data-driven insights and AI-powered solutions, I specialize in aligning CX strategy with business goals, ensuring organizations remain competitive and adaptive in an ever-evolving landscape.

I thrive in cross-functional leadership, partnering with marketing, sales, and product teams to craft seamless customer journeys that enhance loyalty and drive revenue. My strategic mindset enables me to lead global teams, streamline processes, and shape customer-centric cultures that deliver measurable impact.

Education

MBA with a focus on International Management and Finance

Professionals in the same Customer Service / Support sector as Joe Farnsworth

Professionals from different sectors near London, Greater London

Other users who are called Joe

Jobs near London, Greater London

  • Freshworks

    CX Account Executive

    1 week ago

    Freshworks London, England, United Kingdom

    About Freshworks · Freshworks is a company that offers uncomplicated service software designed to deliver exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. · Our Vision · We aim to create a b ...

  • Worxwide Consulting

    Partner- Digital Transformation( AI

    3 days ago

    Worxwide Consulting London

    We are an emerging digital transformation and consulting company specializing in AI-driven Customer Experience (CX), CRM & Salesforce services, and Sales Transformation solutions. · Our mission is to help enterprises accelerate business growth through AI-powered automation, CX de ...

  • beBeeDirector

    Oracle Business Growth Director

    1 day ago

    beBeeDirector london (city of london)

    As a seasoned business leader, you will play a pivotal role in driving growth and cultivating relationships within the Oracle ecosystem. This exciting opportunity involves working closely with clients across various industries to develop innovative solutions that meet their evolv ...

See jobs in London, Greater London