
John Beer
SaaS, EdTech, APIs & Technical Support Management
Technology / Internet
About John Beer:
Analytical, dynamic IT specialist with 10+ years of proven track record in technical support functions, people management, customer support, and database management. Possessing a deep understanding of the EdTech industry.
Specialised in 2nd and 3rd line technical expertise with substantial knowledge in diverting complex issues by crafting modern solutions. Adept at utilising various programs and software while exemplifying proficiency in troubleshooting networking, product and API/infrastructure/database issues. Self-motivated and flexible, equipped with keen attention to detail, robust work ethic, excellent communication skills, and a quick learner.
Experience
Education
English, Maths, IT & Welsh