About John Spencer:
- Change and Transformation professional with 21 years of hands-on experience delivering return on investment focused transformational change for leading midsized and global companies.
- Consultant trained in change project and programme management with Bechtel.
- Securing endorsement and driving transformation with C-Suite Stakeholders
- Extensive experience working as an independent consultant with top-tier consulting firms including Accenture, KPMG, McKinsey, and Boston Consulting Group.
Experience
- Industries include Financial Services, Retail, Marketing, Telecoms, Rail, Civil Engineering
- Transformation Projects include Finance (function transformation), IT Operations, IT Cloud Migration, Human Resources, Automation, Right-shoring, Sustainability, Health and Safety, Business Process Modelling, Quasi Public Sector, Legal, Risk / Compliance, Client Due Diligence, Complaints, Digital Marketing, Construction, Dashboard Design.
- Waterfall / Collaborative Planning practitioner: MS Project, Last Planner System
- Leading change projects in BPM (Work Management System): CISCO, Adobe, EIMS
- Dashboard design, statistical analysis (Minitab / Excel), and ROI benefits capture
- Delivering Change in automation / Robotic Process Automation (RPA).
Education
- Cardiff University (LCS) accredited Scrum Master and Agile Coach.
- University of Warwick: Business Leadership Programme (Post Grad)
- Performance Based Leadership (Prosci / ADKAR) behavioural psychology coach and delivery expert.
HSBC Academy and Bourton Group accredited Lean Sigma Master Black Belt
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