
Jordan Dimelow
Retail
About Jordan Dimelow:
- Promoted from Senior Sales Assistant in recognition of leadership, sales performance, and product knowledge
- Supervise daily store operations, ensuring smooth workflow and a high standard of customer service
- Lead and motivate a team of sales assistants to meet and exceed store KPIs and targets
- Assist in recruitment, onboarding, and training of new staff, ensuring alignment with company values and procedures
- Handle customer escalations and resolve issues professionally to maintain brand reputation and satisfaction
- Support the Store Manager in stock management, including deliveries, merchandising, and inventory control
- Oversee opening and closing procedures, including cash handling, banking, and till reconciliation
- Coordinate promotional activity and ensure visual merchandising adheres to brand guidelines
- Monitor team performance, providing coaching and feedback to drive development and productivity
- Maintain up-to-date knowledge of Skechers products, technologies, and brand initiatives to support team and customer needs
Experience
Motivated and versatile in multiple industries including Retail Supervisor and Assistant event manager with a strong background across the retail, entertainment, and hospitality industries. Experience includes leading teams in retail, working as an Audio Engineer, and serving as an Assistant Event Manager for a theatre company. Proven ability to manage operations, deliver excellent customer service, and adapt quickly in fast-paced environments. Skilled in team leadership, technical support, event coordination, and problem-solving.
Education
Level 5 music production
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