Joseph Onawumi

A motivated professional with a Level 5 diploma in housing management with a master’s in health and social care management passionate about managing properties with extensive administrative and customer service experience in housing management. Possessing considerable knowledge of tenancy issues and having excellent interpersonal and communication skills to advise tenants and resolve complex letting issues. A member of the Chartered Institute of Housing who is goal-oriented, with interpersonal and communication skills to advise tenants and resolve complex letting issues. I possess excellent organizational, administration and management skills, coupled with the ability to review and audit quality improvement in housing. Strong negotiating skills and business acumen and ability to work independently. 

Provide a range of comprehensive support packages to vulnerable tenants to enable them to establish and sustain a tenancy and live independent lives in the community, vetting potential tenants to ensure they are eligible for general needs and supportive housing. Also responsible for ensuring that properties are in good condition and well maintained.

• Review properties for HMO and selective licensing requirements
• Effectively manage health, safety, and compliance in line with housing regulators
• Oversee and managing of Maintenance staff, Tenancy Support Officer, Support Coordinators, and Income officers, ensuring they are achieving their KPIs.
• Ensure effective, sensitive support and housing management practices are maintained by implementing policies and procedures.
• Responsible for tracking occupancies and marketing to achieve occupancy target.
• Ensure service standards are achieved and meet individual requirements of the project.
• Ensure tenancy and licence agreement follows the correct laws and is updated when the law changes.
• Liaise with health and social care providers, voluntary agencies and others assisting tenants to maintain their accommodations.

Liaising with relevant organisations and stakeholders

2019 - 2020

Level 5 Diploma in Housing Management / Chartered Institute of Housing

2011 - 2013

MSc (Hons) Health and Social Care Management / University of Bradford

2010 - 2011

BSc (Hons) Health, Wellbeing and Social Care / University of Bradford

2009 - 2010

HND Health and Social Care Management / St Patrick’s College

2008 - 2009

HNC Health and Social Care Management / St Patrick’s College

2007 - 2008

NVQ Health and Social Care 3 / Barking College

2006 - 2007

NVQ Health and Social Care 2 / Liral Veget Training