About Josh Waterfield:
4+ years experience in sales and customer service, an additional 4+ years working in the F&B sector in various managerial roles. I have experience working Retail, restaurants, hotel, outdoor and many other working environments.
I am also a passionate musician and have practised 20 years and taught for the last 10. I make online music content, create and release my own music. Im a very energetic and social person, I also commit a lot of my free time to the gym and multiple different sports like hiking, cycling and football and snowboarding.
Experience
F.O.H/Bartender
The Exe Restaurant - Exeter
August 2022 to Present
My responsibilities include greeting guests, serving food, bussing tables, making drinks, preparing the restaurant for open & close and always providing the customer with an excellent experience
Banquet Server
Deerhurst Resort - Huntsville, ON
May 2022 to July 2022
- Capable of remaining organized and effective during high-pressure periods.
- Superb communication skills and the ability to adjust menus on the fly.
- Engage customers, provide accurate answers to their questions, and ensure that any criticisms are addressed immediately.
Housekeeping Room Attendant
Deerhurst Resort - Huntsville, ON
April 2022 to July 2022
- Proven ability to work in a fast paced environment with multiple interruptions
- Administered to clean assigned quota of rooms according to standards; and ensured to utilize appropriate cleaning chemicals for designated surfaces.
- Performed duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation, and work with minimal supervision.
- Strong ability to spend the majority of the day walking, twisting, bending, pushing, pulling and kneeling while cleaning
Ski Lift Operator
Mt Seymour Resorts - British Columbia
November 2021 to April 2022
My day to day activities include:
- Operating and maintaining heavy machinery in difficult weather conditions
- Greet and assist over 1000 daily customers and help load them safely onto various carriers
- Carry out daily safety checks and inspections
- Clearly communicate with various teams across the resort, following strict procedures and report on incidents
Bar & F.O.H. Supervisor - Taste of South Street
Exeter
November 2019 to October 2020
My role here was to assist with the entire running of the restaurant. I would both open and close the entire building by myself; this would include closing the bar and cashing up at the end of the day. I was also in charge of stock takes, ordering and training new staff members for both serving the floor and serving drinks/cocktails at the bar. I also spent time cooking in the kitchen due to absences from our head chef at the time.
Bar Supervisor/Interim Manager
The Coconut Tree
March 2018 to December 2018
I was employed here as a bar supervisor however my job here very quickly changed due to the previous bar managers departure. I took over all the roles of the bar manager during my time at the restaurant. This included: opening and closing the entire restaurant, ordering stock, taking bookings, serving food and drink, staff training and new staff interviews.
Sales Assistant/Bike Mechanic - Halfords
2016 to 2018
At first my job here was as a simple customer sales assistant, though due to my keen interest in cycling and knowledge and understanding of bikes, I was moved into the cycling departure to help repair and build new bicycles. I would make on the spot repairs for broken cycles and I would also build new order that would come in all while continuing to serve customers on the shop floor.
Education
Bachelors Degree - Popular Music
University of Gloucestershire, Cheltenham
BTEC National Diploma
Academy of Music & Sound, Exeter
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