Jude Onuoha

I ask lots of questions because I need to know and make informed decisions. Am very conscious of every little thing around me, this explains why I am detailed and precise in my dealings. I am a strict advocate of adherence to Service Operative Standards and meeting service-level agreements.

Throughout my career of over fifteen years, I have demonstrated a strong dedication to professional growth and continuous learning. My experience across customer service, banking operations, and treasury has equipped me with a comprehensive understanding of the financial sector and the versatility to excel in various roles. I am committed to leveraging my skills and knowledge to contribute to the success and growth of any organization I am part of.

In a bid to acquire sound knowledge and understanding of the UK financial system, I have obtained a Level 4 certification in UK Financial Regulation and Professional Integrity. I am currently on 75%, studying Level 4, Introduction to Risk, Investment and Taxation. After which I will immediately start a study (Already registered) on Introduction to Derivatives. In a quest for more knowledge as planned, I will register and acquire a Level 4 certification in Anti-Money Laundry. 

I aspire to make a positive impact, and as such, I seek new challenges and opportunities.

With a robust background in customer service, banking operations, and treasury, I have cultivated a diverse skill set and a deep understanding of the financial industry.

My journey began in customer service, where I honed my ability to connect with clients, address their concerns, and ensure their satisfaction. This experience laid a solid foundation in communication, problem-solving, and relationship-building, which are crucial in any financial role. I developed a keen ability to listen to customer needs, provide tailored solutions, and maintain a positive rapport, even in challenging situations.

Transitioning into banking operations, I expanded my expertise to include the intricate workings of financial transactions, compliance, and risk management. In this role, I managed daily operations, ensuring accuracy and efficiency in transaction processing, account management, and regulatory adherence. My attention to detail and commitment to operational excellence allowed me to streamline processes and enhance productivity, contributing to the overall success of the institution.

My career progression led me to the treasury department, where I further refined my financial acumen and strategic thinking. In treasury, I was responsible for managing liquidity, investments, and financial risk. I collaborated closely with senior management to develop and implement strategies for optimizing cash flow, mitigating risks, and maximizing returns. My analytical skills and ability to forecast financial trends proved invaluable in making informed decisions that aligned with the organization's goals.

I hold a BSc in Government and Public Administration, which provided a strong foundation in understanding the intricate workings of public policies, administrative processes, and governance structures. This education has been crucial in grasping the regulatory and compliance aspects critical to the finance/banking sector. 

My Master’s in Procurement and Supply Chain further enhanced my analytical and strategic thinking abilities, equipping me with skills in logistics, resource management, and efficient procurement processes—essential for managing banking operations and ensuring seamless financial services delivery.

Recently, I acquired a Certification in UK Financial Regulation and Professional Integrity. This certification underscores my commitment to maintaining high ethical standards and staying informed about regulatory frameworks governing the financial sector. It deepened my understanding of compliance requirements, regulatory practices, and the importance of professional integrity in financial services.