Julie Lawrence

Certified Product Owner with 2+ years of experience delivering high-impact solutions across complex, regulated environments. I specialise in translating business goals into actionable product strategies, driving transformation through agile methodologies, and ensuring real customer value at every stage of delivery. Most recently, I led the successful migration of a £10M+ revenue portfolio to a cloud-native Policy Administration System, streamlining operations and enhancing regulatory compliance. I am seeking Product Owner roles where I can shape strategic direction, work collaboratively with cross-functional teams, and make a measurable difference to users, stakeholders, and business outcomes.

Experienced and certified Product Owner with a strong track record of delivering business-critical systems, leading cross-functional teams, and driving digital transformation in regulated industries. With over a decade at Westfield Health, I progressed from front-line customer service to a strategic leadership role, gaining end-to-end insight into operations, user needs, and technical delivery.

In my current Product Owner role, I have successfully led the replacement of a critical legacy platform, ensuring continuity for over 90,000 members while improving scalability, operational efficiency, and regulatory compliance. I optimised financial reporting through Microsoft Dynamics 365 integration and introduced a user-driven sales recording feature that reduced manual workload by 80%, cutting processing time from days to minutes.

My expertise lies in stakeholder management, backlog prioritisation, user-focused solution design, and the pragmatic application of agile frameworks (Scrum, Kanban, Lean). I am passionate about building products that deliver real value — balancing customer experience, technical feasibility, and strategic business goals.

BSc (Hons) Criminology & Psychology – Upper Second Class (2:1)

Sheffield Hallam University

Provided a strong foundation in analytical thinking, behavioural insight, and research methods, skills that have translated effectively into user-centred product development, problem-solving, and stakeholder communication.

Certified Scrum Product Owner (CSPO)

Scrum Alliance, 2024

Demonstrates formal expertise in agile product ownership, backlog management, and delivering customer-focused solutions in iterative environments.