Jurmy Menckeberg

The Mill Adventure, Malta, UK Responsible Gaming Manager 2022 – Present. Lead all facets of operations associated with developing a brand-new department from ideation to product and compliance completion, comprising committed and top-performing teams to accomplish desired outcomes. Ensure compliance with global regulations, prioritising prevention of gambling addiction, AML, and diligent observance of Duty of Care for creating a resilient operational framework.● Automated 60% of repetitive tasks to improve operational speed without compromising quality. ● Boosted organisational productivity by 400% whilst assuring top quality and performance. ● Achieved a fourfold increase in RG operation’s output by enhancing product capacity. Kindred Group Plc, Malta, UK Senior Sustainability Partner/CS Privacy Champion, 2019 – 20222016 – 2022. Led planning and execution of new procedures, workflows, products, and policies for analysing and responding to client concerns about all GDPR risks whilst serving as a proactive member of the global privacy board. Played a pivotal role in ensuring sustainability, delivering top-tier responsible gambling training, uncovering/fixing issues, supporting the onboarding process, executing Responsible Gaming regulations, and assuring service affordability to achieve client retention. Offered best-in-class customer service whilst implementing local market strategy. ● Successfully mitigated issues by determining 50+ GDPR risks and drafting new workflows and procedures. ● Improved team productivity by creating and implementing all workflows and procedures.

Associate Degree in Leadership & Management, Logistic Management, Marketing & Entrepreneurship, 

Professional Development

Implementing a Privacy Risk and Assurance ProgrammeCreating a Culture of Privacy | Privacy by Design Data Classification

Leadership Foundations, Finance Strategies for Business Leaders, Operational Excellence Work-Out and Kaizen Facilitator,  Additional extensive addiction prevention