Justice Amankwah

A proactive and customer-focused SIA Door Supervisor proficient in maintaining safe environments and providing excellent customer experiences. Expertise in crime deterrence through vigilant surveillance, coupled with qualifications in first aid and conflict resolution. Skilled in risk assessment, access control, and emergency response, ensuring a secure and welcoming atmosphere.
 

Lisa Luxury Shop - Abbey Hey, Aug 2022- Apr 2025

Retail Security Officer

•  Provided visible security presence, deterring theft, shoplifting and unauthorised access.
• Ensured full compliance with company policies and government regulations during daily operations
• Handled difficult customer situation calmly, maintaining a professional demeanour at all times.
• Carried out full patrol of premises, ensuring that safety and health of customers and staff are not compromised.
• Identified and promptly reported potential safety hazards, ensuring a safe, secure environment for all

InterGlobal Link Logistics- Accra, Dec 2020- June 2022

Security Operative

• Acted as the fist point of contact in emergency situations, initiated response procedures quickly and efficiently
• Controlled customer and staff access to premises, monitoring for suspicious activity.
• Carried out regular security patrols inside and around of the premises
• Logged incidents and completed daily activity reports accurately
• Handled conflict situation calmly and professionally, always aiming for the best solution and positive environment for all

MSc Criminology and Criminal Justice- Brunel University- 2024

BSc Business Administration, Kwame Nkrumah University OF Science & Tech - 2016-2020

The principles of customer Service -The Open University 2023